Please read the following terms & conditions relevant to this event before you purchase tickets:
Will proof of vaccination status be required to attend the event?All attendees will be required to provide a Government approved form as proof of either double vaccination status or for those not double vaccinated, proof of negative LFT (Lateral Flow Test) taken 24 hours prior to the event.
All under 16s will also need to provide proof of a negative LFT (Lateral Flow Test) taken 24 hours prior to the event. For information on how to order a Lateral Flow Test kit please Click Here
Ticket purchasers who have received both doses of their Covid-19 vaccine can access information on obtaining proof of their vaccination status Click Here
For all tickets holders attending the event from outside Wales please refer to your Government website on how to acquire proof of double vaccination or proof of negative LFT.
Will face coverings be required to attend the event?Masks will need to be worn upon entry and whilst moving around the stadium but can be removed when you reach your seat.
How will I receive my tickets?In order to support the Welsh Government and Public Health Wales track and trace requirements, all tickets for this event will be delivered digitally.
What safety measures will be in place?There will be hand sanitizer stations situated throughout the stadium for all attendees to use regularly. Enhanced cleaning measures are in operation at Principality Stadium.
Please be aware Public Health Wales require the track & trace information from every customer after the event . This data will be shared with Public Health Wales.
Please note that all of above mentioned measures are subject to change in order to comply with any update to Welsh Government and Public Health Wales advice.
1. Your ticket purchase constitutes a personal, revocable license and, at all times, remains the property of the promoters. This ticket must be surrendered to the promoters upon request.2. Your ticket/s are sold by the promoters directly to you the consumer. Any tickets purchased by business or traders in breach of the terms and conditions of ticket sale will be cancelled. By accepting these terms and conditions you confirm that you are a consumer. 3. Your ticket/s will IMMEDIATELY BECOME INVALID if resold OR OFFERED FOR SALE unless the sale is through the Artist’s official re-sale channels as advertised, or ticket agent fan to fan exchange (where applicable). Tickets sold via third parties and other unauthorised outlets, including online auction sites, are not valid for admission. The resale of a ticket renders it invalid and may lead to refusal of entry.4. Ticket sales are limited to a maximum of 6 per person.5. Only tickets purchased through approved ticket agents are valid for admission. The venue reserves the right to refuse admission.
Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Email : firstname.lastname@example.org
Phone : If you need to contact us by phone, please call 0115 807 7900 (+44 115 807 7900 from outside the UK).
Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF
Gigantic3-5 High PavementNottinghamNG1 1HF
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