Find my order

To view your order or change your shipping address please fill in the details below:

(This can be found on your order confirmation email or if you used paypal, can also be found in your transactions list)


* Please note you need to supply the Order Ref number and either the last 4 digits of the payment card or the paypal address you used. If you don;t know these details see below.

I don't know these details

If you don't have these details to hand and you setup an account with Gigantic when your ordered, you can log into your account to view your order history. Alternatively you can send yourself an order reminder email or contact us.

Order Reminder Email

If you need a reminder of what you've ordered, we can send you an email containing the details of your outstanding order(s):

Customer Service Opening Times

Please note that as we are an online box office, we don't take ticket orders by phone, through the mail, or at our office.
Monday: 9am - 5:30pm
Tuesday: 9am - 5:30pm
Wednesday: 9am - 5:30pm
Thursday: 9am - 5:30pm
Friday: 9am - 5:30pm
Saturday: Closed
Sunday: Closed

(Bank Holidays: Closed)

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