Before you contact us please be sure to check our frequently asked questions as our most common questions are answered there already, such as:
View your order, change your address & resend your order confirmation
If you still need to get in touch...
inc. booking fee
& facility fee
Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)
Customers requiring disabled access tickets should contact the venue at firstname.lastname@example.org or phone 020 7428 4080 before booking a ticket.
HMV Forum welcome Deaf and disabled customers and will do all that we can to ensure that access requirements are met
Access Information for Deaf and disabled customers.
This information below is also available in large print, and can be posted or emailed. Please request it at email@example.com, or call 020 7428 4080. The line opens at 11:00 and closes at 17:00 and operates Monday to Friday. (Please do not call outside these hours as you will be asked to call back, tickets cannot be purchased on this line). Please note that no other query can be dealt with on this number. If the line is unattended, we ask you to please be patient and strongly recommend you email us. Alternatively, information is also available at the venue, when the Box Office opens (Performance days: 5:00pm to 9:30pm / Non-performance days:
Strictly over 14s. (14-16s only admitted with an adult). 16+ with photo ID.
Strictly over 18s for Club Nights. Please check individual events for exceptions.
From Kentish Town tube, turn right out of the station and the Forum is 200 yrds on your left.
Parking:Street parking is very limited - please use public transport.
Nearest rail: Kentish Town Thameslink. Nearest tube: Kentish Town. Buses: C2, 214, 134, 135 (Night buses N20, N134). For the latest London travel information visit http://www.tfl.gov.uk/journeyplanner
Or text TFL to 60835
Box Office Collections/Venue pickup: Any tickets left at the box office may be picked up on the day from when the doors open. Please don’t forget your credit card used to book with and your confirmation number given as proof of purchase.
No video cameras or recording devices allowed. No food or drink to be taken into the venue.
Miscellaneous: Licenced Bars
Parking Facilities: Limited street parking available near venue, advise using public transport.
Capacity: 2300 (1500 Downstairs / 800 Upstairs)
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Email : firstname.lastname@example.org
Phone : If you need to contact us by phone, please call 0115 807 7900 (+44 115 807 7900 from outside the UK).
Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF
Gigantic3-5 High PavementNottinghamNG1 1HF
© 2021 Gigantic Tickets Limited. All rights reserved.