Before you contact us please be sure to check our frequently asked questions as our most common questions are answered there already, such as:
View your order, change your address & resend your order confirmation
If you still need to get in touch...
inc. booking fee
Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)
Over 14s only
Should you have any disabled access / concessions queries please direct them to email@example.com
Parking: NCP on Wollaton Street, directly across road from venue.
Info Line: 0871 3100 000
Venue Info: There are a total of five bars in Rock City serving a range of alcoholic beverages as well as soft drinks. Rock City is divided into three rooms which are the main hall, basement and rig each with designated bars and seating areas. The Rescue Rooms is open for pre/after show drinks. Other onsite facilities at Rock City include a cloak room, and cash machine. For the cloak room all items are charged at £1.50 per item.
No under 18s (Some events stated as over 14'). No professional cameras or audio recording devices. No crowd surfing. No alcohol to be brought into the premises.
From North exit M1 at Junction 25. Follow A52 to city centre and look for signs posts to the Nottingham Trent University, follow directions down Talbot Street. Go past a set of traffic lights about 200 yards and Rock City is on your left handside. From M1 Junction 26. Follow A610 into city centre, look for signs for Nottingham Trent University and follow down Talbot Street. Rock City is 200 yards from the first set of traffic lights. All other routes, head for city centre and follow the tourist signs to Nottingham Trent University.
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Email : firstname.lastname@example.org
Phone : If you need to contact us by phone, please call 0115 807 7900 (+44 115 807 7900 from outside the UK).
Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF
Gigantic3-5 High PavementNottinghamNG1 1HF
© 2019 Gigantic Tickets Limited. All rights reserved.