Before you contact us please be sure to check our frequently asked questions as our most common questions are answered there already, such as:
View your order, change your address & resend your order confirmation
If you still need to get in touch...
inc. booking fee
Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)
Age restrictions apply-see info
The Manchester Arena prides itself on being accessible to everyone. The on-site NCP car park offers many spaces for disabled customers and there are lifts available both within the car park and giving access to the Arena box office and City Room entrance. There is also a lift from platform 3 on Victoria Station and to the right of the Hunts Bank steps.Designated seating within the Manchester Arena caters for wheelchair users and their carers or those with walking difficulties. We also offer lowered counters and disabled toilet facilities.Special Needs Info Line:0161 950 5229 (Mon-Fri: 10am-5pm) Within the Arena:The Special Needs Co-ordinator can also check the general arena for seats to suit individual needs, for example ticket availability for seats close to the stage for the visually impaired.Facilities:The Manchester Arena provides the following facilities to assist customers with special needs.Concession stands with lowered counters A box office window with a lowered counter At least one wheelchair acce
UNDER 14's MUST BE ACCOMPANIED BY AN ADULT
Call 0161 950 5000 (Mon-Fri: 10am - 5pm) or firstname.lastname@example.org
Manchester Arena does NOT accept letters of authorisation for ticket collections.
The Manchester Arena is located in the City Centre, on the corner of Trinity Way, Hunts Bank and Great Ducie Street, and is adjacent to Victoria Station.
If travelling by car, the Manchester Arena is situated on the A56, 3 miles from Junction 17 of the M62.
The official NCP on-site multi-storey car park has a capacity of 900. In addition, approximately 3,500 recognised NCP spaces within 10 minutes walk serve the Manchester Arena. Please beware of unauthorised car parks and street parking. We advise anyone with walking difficulties to arrive as early as possible and use the car parks at the Arena, Shudehill or the Printworks.
If you're planning a trip to the Manchester Arena - day or night - then you'll find public transport is the best way to travel from all over Greater Manchester, and beyond. The Manchester Arena is one of the easiest places to get to by public transport; buses, trains and trams drop you only minutes away from the entrance.
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Email : email@example.com
Phone : If you need to contact us by phone, please call 0115 807 7900 (+44 115 807 7900 from outside the UK).
Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF
Gigantic3-5 High PavementNottinghamNG1 1HF
© 2018 Gigantic Tickets Limited. All rights reserved.