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Please read the following terms & conditions relevant to this event before you purchase tickets:
Terms and Conditions
This is a standing only event.
Starting and finishing times are subject to change up to the event date - we will update you of changes.
LHG Live Ltd reserves the right to alter the show content at short notice. In the event of this happening, no refunds will be issued or exchanges offered.
This event may be filmed and/or photographed. Attendance at our events affirms your consent to be used as a member of the event audience.
No cameras, video cameras or audio recording devices
No food, bottles or cans, cardboard container drinks - there will be various food outlets available.
Any form of chair including deckchairs, camping chairs, folding chairs, gazebos, picnic blankets and tents are prohibited.
No alcohol or illegal substances can be brought into the site - anyone caught with illegal substance(s) will have their ticket made invalid and be reported to the relevant authorities, no refunds will be given.
Please follow the instructions of the venue and event staff. Guests that cause a disturbance to others, or fail to follow the instructions of the event staff may be forcibly removed from the event without refund.
LHG Live Ltd or the venue owners do not accept responsibility for any property lost or damaged at the event and as a result cannot be held liable.
The event venue operators, organisers, promoters, and artists cannot be held responsible for accidents resulting in injury occurring anywhere in, or outside, the venue during the event regardless of fault or reason.
Children aged 14 and under must be accompanied by an adult at all times.
No umbrellas permitted.
Dogs are not permitted.
No smoking in the arena except at designated smoking points.
Tickets - Exchanges and Refunds
We can't offer any exchanges or refunds. Please note: before buying tickets it's really important to double check all the event details and make sure you're 100% happy before going ahead.
All of the aforementioned terms and conditions affect you and all persons accompanying you to the event.
By purchasing a ticket you, and all persons accompanying you agree to the aforementioned terms and conditions.
LHG Live hold the right to change these terms and conditions at any given time, you will be notified of any changes.
Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)
Under 16's must be accompanied by an adult.
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Email : firstname.lastname@example.org
Phone : If you need to contact us by phone, please call 0115 807 7900 (+44 115 807 7900 from outside the UK).
Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF
Gigantic3-5 High PavementNottinghamNG1 1HF
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