Before you contact us please be sure to check our frequently asked questions as our most common questions are answered there already, such as:
View your order, change your address & resend your order confirmation
If you still need to get in touch...
Christmas at Wollaton Hall, Wollaton Hall, Nottingham - 22nd December 2017
Very well put together event, felt very festive
Posted by KXtey on 27/12/2017
Christmas at Wollaton Hall, Wollaton Hall, Nottingham - 23rd December 2017
Slightly older kids so quite possibly our last Santa visit anywhere . This was well done without much of a wait and a very friendly Santa , asked lots of questions and was genuinely interested in the kids answers. Afternoon tea was just amazing . Easily adapted for an autistic son and his fads . Nothing too much trouble and a huge huge amount to eat . We brought much of it home and were very very pleased with the whole day . Thanks Wollaton for an easy yet lovely Santa experience . Your staff are amazing xxx
Posted by Laura R on 24/12/2017
we brought our 1 year old to meet Santa, it was lovely. the elf before hand was so lovely with our toddler. We had plenty of time with Santa, took some lovely photos and our daughter got a lovely gift, perfect meet santa moment, thanks!
Posted anonymously on 23/12/2017
Great place to see Santa away from the city centre hustle so close to Christmas...
Great Santa, lovely grotto... very picturesque atmosphere...
Christmas at Wollaton Hall, Wollaton Hall, Nottingham - 17th December 2017
We attended the Santa experience at Wollaton hall last year and it was great. A magical experience. It was held in the kitchens. Santa met the kids in groups of a dozen...read them a story sang songs with them, gave out presents, took photos with each child and let each child sit on his knee for a chat. It was great and we bought tickets for this year thinking it would be the same.
How wrong we were. It was in the room where the paratrooper usually is. It was sold as timed event but there was no need. They lined up, saw Santa who basically went" alright...you been good? You're on the nice list. What u want for Xmas? Go to bed early"
They then got a puzzle and small selection box and we were asked if he wanted a photo. We were ushered on to an elf who then wanted us to pay £10 for that photo! It was a rubbish experience, not worth £5 and I think many people will have booked under the premise of last year's experience. I think it was rather crafty to keep it timed in a manner to last year's. Boo. Shame on you Wollaton hall. We went to Vic centre instead later on which was cheaper and a nicer experience....it should have been the other way round. We won't be going next year.
Posted by Christian J on 18/12/2017
Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Email : firstname.lastname@example.org
Phone : If you need to contact us by phone, please call 0115 807 7900 (+44 115 807 7900 from outside the UK).
Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF
Gigantic3-5 High PavementNottinghamNG1 1HF
© 2019 Gigantic Tickets Limited. All rights reserved.