Before you contact us please be sure to check our frequently asked questions as our most common questions are answered there already, such as:
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inc. booking fee
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inc. booking fee
& facility fee
Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)
Age restrictions apply-see info
Please call 0808 1644616 for disabled bookings.
Disabled Parking:There are 22 disabled car parking spaces available in Dean Street adjacent to the venue.The venue is accessible to disabled visitors, with a lift and level entrances.
Please note that children under the age of 14 are not allowed standing tickets for shows and must buy seats.
Road: Easily accessible by a good road network; see a map for further directions.
Road route: Leave M1 at junction 25, and take A52 to Nottingham city centre. Or A60, A453 in to the city.
Parking: Parking available at Fletcher Gate, Stoney St, and Broadmarsh.
Rail: Nottingham Train Station is a 10 minute walk from the venue. Follow signs which direct you to the Lace Market and keep your eye out for grey signs which are dotted en route to the National Ice Centre. For timetable and fare information contact National Rail Enquiries on 0845 748 4950.
Bus: Nottingham has two main bus stations, Broadmarsh and Victoria, each of which are a 10 minute walk from the centre. Again, follow the signs to the Lace Market and keep an eye out for the grey signs.
Tram: Nottingham's state-of-the-art tram system passes really close to the National Ice Centre. The 'Lace Market' stop on Fletcher Gate is a three minute walk away. Trams run at least every 10 minutes until midnight (more frequent at peak times). In addition there are five free Park and Ride sites on the system. An all-day tram ticket costs just £2.40.
Consumption of customers own food/drink is prohibited.
Smoking is not permitted.
A new bag policy is in place. It’s part of the enhanced security measures for all major events and means you can only take handbags and other small bags (no larger than 35cm x 40cm x 19cm) into the arena with you.
You should arrive as early as possible and allow more time for security checks when arriving at the venue. These extra checks may increase the length of queues so please give yourself plenty of time to arrive and enter the venue.
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Email : firstname.lastname@example.org
Phone : If you need to contact us by phone, please call 0115 807 7900 (+44 115 807 7900 from outside the UK).
Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF
Gigantic3-5 High PavementNottinghamNG1 1HF
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