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Please read the following terms & conditions relevant to this event before you purchase tickets:
Refunds. |
If lost, there can be no ticket replacement. Tickets are not transferable. SORRY – NO REFUNDS FROM 1st May 2015, UNLESS THE EVENT IS CANCELLED DUE TO UNFORESEEN CIRCUMSTANCES. Refunds before 1st May will be entirely at the discretion of the Festival and will incur an administration fee. |
Artists |
The Festival gives no warranty that artists named in the programme and any publicity will perform at any particular time, or at all, and reserves the right to present alternative performers and re-programme events where unforeseen circumstances prevail. However, every effort will be made to carry out the programme as advertised. |
Camping Rules |
All Campers – Please remember that noise carries further than you think. Please consider neighbours when playing live acoustic music, radios or CD players. |
Additionally, there are residents close to the Festival site and the Festival can only happen with their co-operation and goodwill. |
Dogs |
Only dogs required to assist people with disabilities will be admitted into the Festival Arena. Those bringing caravans or motor homes may bring dogs as long as they are kept outside the Festival Arena and are kept on a lead at all times. |
Car Parking |
Car Parking is available free of charge |
Data Protection |
When you buy your tickets we will add your details to our mailing data. We will use this information to update you about the festival and associated events. If you do not want to be on our mailing list please write to Gate to Southwell Folk Festival, PO Box 9149, Newark, Notts, NG24 9DZ. |
No Liability |
The Gate to Southwell Folk Festival Limited accepts no liability for loss or damage to your personal property or possessions, however caused. |
No Liability |
The Gate to Southwell Folk Festival Limited accepts no liability for loss or damage to your personal property or possessions, however caused. |
Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)
More infoAll Ages Event
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
You may also want to take a peek at our Privacy Policy too so you know you really are in the safest of hands.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Email : customerservices@gigantic.com
Phone : If you need to contact us by phone, please call 0115 807 7900 (+44 115 807 7900 from outside the UK).
Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF
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