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Please read the following terms & conditions relevant to this event before you purchase tickets:
I HAVE A QUERY REGARDING MY TICKETS, WHO SHOULD I SPEAK TO? For any questions you may have with regards to your tickets, you’ll need to contact your point of purchase and their customer services team will be able to help.
For Customer Service is 0333 321 9999 or the Accessibility Line is 0800 988 4440 VIP Nation: firstname.lastname@example.org or for more information visit vipnation.eu/nilerodgers Ticketline: 0161 813 2222 See Tickets: 0871 220 0260 Encore: 0207 492 1583 AXS: 0203 481 55 06 (Customer Service) and General Inquiries 08448 24 48 24 Gigantic: 0115 807 7900 IS THIS CONCERT SEATED AND OUTDOORS? Yes, this is a fully seated outdoor concert. Please be aware that people may stand around you. The ground may be slightly uneven in parts, so we recommend wearing suitable footwear. IF IT RAINS, WILL THE CONCERT STILL GO AHEAD? Yes, the concert will go ahead in the rain so please come prepared. Concerts are only ever cancelled if the weather conditions make it dangerous.CAN I BRING AN UMBRELLA? Umbrellas are not permitted. CAN I BRING A CAMERA? Domestic Cameras are permitted. However, ones with a detachable lens are not. No Flash photography is permitted either. CAN I BRING FOOD AND DRINK? Food and Drink is not permitted. However, people with special dietary requirements can be accommodated alongside a doctor’s note. You may bring in 1 sealed bottled of water per person max 500ml. There will be a selection of hot and cold food stalls available to choose from inside the venue grounds.HOW DO I GET THERE? Belvoir Castle, Grantham, NG32 1PE WHERE IS THE NEAREST CAR PARK? There will be paid car parking available on site. To book tickets in advance please click on the link below. Advance tickets are £10 plus fees and on the day parking is £20. Car parks will open at 3pm on the day of the show. To book car park tickets please visit www.cuffeandtaylor.com/events/ nilerodgers IS THERE A PICK UP AND DROP OFF POINT? Yes, please follow the yellow traffic signage for directions. Please note the directions will change during the evening to allow for the smooth flow of traffic leaving the event. I HAVE A BLUE BADGE, WHERE CAN I PARK? There will be a designated area for blue badge holders within the car park with limited availability. We suggest booking as early as possible to secure a space. To book disabled car park tickets please visitk www.cuffeandtaylor.com/events/ nilerodgers WILL THERE BE ACCESSIBLE TOILET FACILITIES? Yes, accessible toilet facilities will be provided with in the concert area. IS THERE A DEDICATED WHEELCHAIR AREA? Yes. There will be a raised, accessible, platform suitable for wheelchair users. You can purchase tickets from www.ticketmaster.co.uk or call 0800 988 4440 IS THERE SUITABLE SEATING FOR PEOPLE WHO REQUIRE BETTER ACCESS? Call Ticketmaster Accessible Line on 0800 988 4440 PUBLIC TRANSPORT Nearest train stations Bottesford (4.5 miles), Elton & Orston (6 miles) and Grantham (8 miles) WHAT TIME DO GATES OPEN? Gates will open at 5pmWHEN WILL THE SHOW START? Entertainment should be expected to begin from 7pm, however please note that this is always subject to change. WHAT TIME SHOULD THE SHOW FINISH? The performance should finish no later than 10.30pm. WHERE WILL I COLLECT MY TICKETS FROM? There will be an on-site Box Office situated within the Venue grounds clearly signposted from the entrance to the Venue. WHAT TIME CAN I COLLECT MY TICKETS FROM? The Venue Box Office will be open from 2pm. (Please note that times are subject to change. Keep checking back for regular updates) CAN I PURCHASE TICKETS ON THE DAY? If there is availability, yes, tickets can be purchased on the day of the performance from 2pm from the Venue Box Office. CAN I HAVE A REFUND OR EXCHANGE ON MY TICKETS? We regret that we cannot exchange, refund or transfer tickets unless the event in question has been cancelled or rescheduled. This is part of the purchase policy you agree to when purchasing tickets IF IN THE UNFORTUNATE CIRCUMSTANCE THE PERFORMANCE IS CANCELLED, HOW DO I OBTAIN A REFUND? All necessary information will be displayed across all social media sites and the Cuffe and Taylor website detailing what steps to follow. Please allow 24-48 hours for this information. CAN I SEE A SEATING PLAN? Yes, seating plans are available on the
Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)
For information on disabled access please contact the venue on 01476 871002 or 01476 871000.
How to get there-From London - From A1 NorthBelvoir can be reached via the A1 North to Grantham. Take the A607 signposted to Melton Mowbray (You will see brown heritage road signs for the Castle from this turning.) After approximately 3 miles on A607 turn right through Denton then to Woolsthorpe-by-Belvoir. Drive straight over cross roads (you will see the Castle directly in front of you). Half a mile from the cross roads you will see a turning on left - this is the private gated entrance for corporate and wedding visitors. Day visitors should carry on a few hundred yards to main visitor car park on the left. From Nottingham - A52 (towards Grantham)By-pass Bingham on A52. After approximately 3 miles from Bingham turn right towards the village of Redmile (You will see brown heritage road signs for the Castle from this turning.) Drive straight through Redmile to crossroads. Drive over crossroads straight up the hill to the junction. Day visitors please park in main car park across from this junction. Corporate and wedding visitors, turn left at junction then first right through private white gates and then immediately right to wind up road to the Castle. From Leicester - A607 to Melton MowbrayFrom A607 heading towards Grantham you will pick up brown heritage road signs for Belvoir Castle approximately 4 miles after the village of Waltham-on-the-Wolds. Follow these signs until you reach the Main Visitor car park on your right. Corporate and wedding visitors keep driving and turn first right through private white gates and then immediately right to wind up road to the Castle. PARKING There will be free parking on site for all vehicles. Blue Badge holders will be located closer to the arena entrance TRAINS Grantham station is the closest point and can be accessed on both the East Coast main line and East Midlands line.From London: approx 75 minsFrom Peterborough: approx 20 minsFrom Nottingham: approx 40 minsFrom Sheffield: approx 90 mins TAXIS There is a taxi rank at Grantham station and the journey to Belvoir Castle will cost approx £12Can Cabs 01476 575557Discount Cabs 01476 591059 BUSWe will be offering a shuttle service from Grantham Station to the Festival site on Friday afternoon, Saturday, Sunday and Monday Morning. Exact times will be posted to this webpage when confirmed. There will be a minimal charge
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
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Phone : If you need to contact us by phone, please call 0115 807 7900 (+44 115 807 7900 from outside the UK).
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