Before you contact us please be sure to check our frequently asked questions as our most common questions are answered there already, such as:
View your order, change your address & resend your order confirmation
If you still need to get in touch...
inc. booking fee
Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)
The ICA is located in the heart of central London, on The Mall, and is accessible by rail, underground and road. UndergroundThe nearest underground stations are Charing Cross, Northern and Bakerloo and Piccadilly. To reach ICA from Charing Cross exit the station and follow the signs for Trafalgur Square. Once at the Square head through Admirality Arch near the south west corner. This brings you on to The Mall. The ICA is approximately 50 metres on the right hand side. The reach ICA from Piccadilly Circus head straight down Lower Regent Street and into Waterloo Place. The public entrance for the ICA is located at the bottom of The Duke of York steps, on the left hand side. RailThe nearest rail station is also at Charing Cross. BusThe following buses stop near Trafalgur Square or Cockspur Street: 3, 6, 9, 11, 12, 13, 14, 15, 19, 22, 23, 24, 29, 38, 77a, 88, 91, 139, 159 and 176. Please note that there are no bus services operating on The Mall. BicycleThere are racks for parking bicycles at the top of the Duke of York steps. CarThe main entrance is available for dropping off passengers but unfortunately parking is not permitted on the Mall. There are parking metres in Waterloo Place and Carlton House Terrace, at the back of the ICA. There are also car parks in Whitcombe St and Spring Gardens, both off Trafalgur Square.
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Email : firstname.lastname@example.org
Phone : If you need to contact us by phone, please call 0115 807 7900 (+44 115 807 7900 from outside the UK).
Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF
Gigantic3-5 High PavementNottinghamNG1 1HF
© 2018 Gigantic Tickets Limited. All rights reserved.