Before you contact us please be sure to check our frequently asked questions as our most common questions are answered there already, such as:
View your order, change your address & resend your order confirmation
If you still need to get in touch...
Christmas at Nottingham Castle, Nottingham Castle, Nottingham - 23rd December 2017
The Santa was brilliant with the children and so realistic. The grotto was fantastic so well done out and very good value for the price of tickets. My grandkids absolutely loved it I would definitely recommend
Posted by Yvette on 25/12/2017
The experience for my girls was fab. I do homework on finding a good Santa. This is our second year running here. My girls loved it. Their photo in a glittery frame was lovely and not silly money either. I will be booking for 2018
Posted by Carla on 24/12/2017
Christmas at Nottingham Castle, Nottingham Castle, Nottingham - 9th December 2017
Really genuine santa very nice took time to talk to the children
Posted anonymously on 10/12/2017
Christmas at Nottingham Castle, Nottingham Castle, Nottingham - 3rd December 2017
Myself,wife and daughter went to Nottingham Castle for the tour around the caves by candle lite on Sunday. Wow what a great time we all had 😊. Our Guide was full of amazing information and story's about the castle and the caves. We all went away feeling like we had experienced the events themselves. The mould wine and mince pies were great too 😁. Well worth the experience for the price.
Posted by John binks on 04/12/2017
A surprisingly fantastic evening. The guide was brilliant. Lovely mince pies and mulled wine.
Better instructions on the meeting point and time is my only negative comment. We turned up early and didn’t expect the castle to be closed.
Posted by Martin H on 04/12/2017
Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)
Let us keep you up to date with all the latest events via our weekly newsletter
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Email : firstname.lastname@example.org
Phone : If you need to contact us by phone, please call 0115 807 7900 (+44 115 807 7900 from outside the UK).
Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF
Gigantic3-5 High PavementNottinghamNG1 1HF
© 2018 Gigantic Tickets Limited. All rights reserved.