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Please read the following terms & conditions relevant to this event before you purchase tickets:
FESTIVAL REPUBLIC – 2020 TERMS & CONDITIONS – LATITUDE FESTIVAL
GENERAL
REFUNDS
AGE POLICY
TICKETS AND WRISTBANDS
SECURITY
DAMAGE/LOSSES
FR is unable to accept any liability for personal or property damages, losses (including surrendered items) or injuries sustained at this event - other than caused as a result of our negligence.
BANNED ITEMS
FIRE AND SAFETY
HOUSEKEEPING
INFORMATION & NOTIFICATION – ALL FESTIVAL REPUBLIC EVENTS
*Bottles must be sealed and untampered or empty so that they are not used for bringing in alcohol to the arena such as vodka.
Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)
More infoThere are many disabled facilities available, for information please click here.
Directions: By Road
Henham Park is between the A12 and A145 starting at Blythburgh in Suffolk. From the A12 and from the A145 follow the Festival signs. Please do not stop on the A12 or the A145 but follow the signage straight into the car parks.
If you must bring your car, please consider the following:
Transport as many people as possible
Consider traveling at off peak times
Consider car sharing
Peak traffic flows are likely on Thursday 16th July and on the morning of Friday 17th July . Most traffic is expected to depart the site late in the evening on Sunday 19th July and before noon on Monday 20th July.
Festival organisers are working closely with Suffolk Constabulary to develop traffic management plans which aim to ease congestion around the site, minimise disruption to the road network and ensure regular road users are affected as little as possible.
The routes to the festival will be well signposted and will be included in written information sent out with all tickets to the festival.
Those travelling from the south on the A12 will be directed straight into site from the A12. Those travelling from the Lowestoft direction on the A12 will be directed straight into site from the A145 via Middle Barn Lane which connects the A12 and the A145
Those travelling south on the A145 from the Beccles direction will be directed straight into site from the A145.
Car Parking is included in the price of your ticket. There is no parking on any of the roads in the vicinity of the festival site. Tow away vehicles will remove any illegally parked cars.
Drop off & Pick Up Point:
You can drop off or pick up via Yellow Gate 1 on the A12 or via Green Gate 2 on the A145 - follow signage. You can exit back from the drop off point onto the A12 and the A145.
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
You may also want to take a peek at our Privacy Policy too so you know you really are in the safest of hands.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Email : customerservices@gigantic.com
Phone : If you need to contact us by phone, please call 0115 807 7900 (+44 115 807 7900 from outside the UK).
Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF
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