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More infoThe theatre bars are open one hour prior to the performance and will close immediately following the interval (or immediately following the start of the performance if there is no interval). Please note that drinks are not permitted in the auditorium, stairwells or foyer. Smoking is not permitted anywhere inside the venue.<br> Interval drinks orders can be placed in advance at the bars for most performances. A kiosk serving a selection of confectionary is available in the main theatre foyer. A cloakroom is available on the ground level for bulky items that cannot be kept under seats. We cannot accept liability for items placed there. Binoculars are available for hire and are situated on the backs of seats (for those seats of some distance from the stage). A limited number of booster seats are available on a first come, first served basis. A selection of ice cream is available for theatre shows during the interval inside the auditorium. A public telephone is situated adjacent to the box office outside the Alexandra Suite. Please dial ‘9’ for an outside line and insert coins on answer. No refunds can be given from this payphone. Show merchandise can be purchased in the theatre foyer along with show programmes. Show programmes can also be purchased from the theatre staff in the auditorium. By CarIf you’re coming to the Empire Theatre by car, then car parking couldn’t be easier, with the following car parks all two minutes from the Empire: <br>St John's Shopping Centre: Queen Square Car Park NCP Lord Nelson StreetIf you have Satellite Navigation, our postcode is L1 1JE.<br> By TrainInter City services run from all major towns and cities, including hourly services from London, into Lime Street Station, which is situated right next door to the Theatre. Northern Line services from South Liverpool and Southport run to Moorfields station (please change there for Lime Street) For more information call National Rail Enquiries on 08457 48 49 50 or visit <br>www.NationalRail.co.uk. <br> By BusNumerous local bus services stop on Lime Street and the street which adjoins it, Renshaw Street. Queen’s Square Bus Station is an easy 5 minute walk from the station. For information on times please go to http://www.merseytravel.gov.uk/or call the Travelline on 0870 608 2608. The National Express coach station at Great Norton Street is a short 5-10 minute walk along London Road. Visit http://www.nationalexpress.comor call 08705 808080 or the Disabled Persons Travel Helpline can be contacted on 0121 423 8479. A textphone is provided for customers who are deaf or hard of hearing. Please call 0121 455 0086.<br> By AirLiverpool John Lennon Airport is located 8 miles from the city centre and has regular scheduled flights from many major European cities including London, Dublin, Belfast, Nice, Amsterdam, Dublin, Geneva and Brussels. The airport can be reached easily via an Express Bus service that departs the city centre every 30 minutes. Manchester Airport offers an international gateway from all over the world. There is a rail link from Manchester Airport directly into Liverpool city centre and National Express coaches operate hourly services direct to the city centre. By SeaThere are ferry links from the Isle of Man and Dublin operated by Seacat located at the Pier Head, and Norse Merchant 12 Quays Terminal at Birkenhead operates to Belfast and Dublin. <br>
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
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Phone : If you need to contact us by phone, please call 0115 807 7900 (+44 115 807 7900 from outside the UK).
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