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Please read the following terms & conditions relevant to this event before you purchase tickets:
LIVE NATION (MUSIC) UK LTD – TICKET & ENTRY TERMS & CONDITIONS - Download Festival (“Event”)
GENERAL-
AGE POLICY –
TICKETS AND WRISTBANDS –
WEEKEND TICKETS
DAY TICKETS
REFUNDS -
SECURITY -
DAMAGE/LOSSES -
BANNED ITEMS -
Please note: only bags A4 size or smaller are permitted in the arena.
INFORMATION & NOTIFICATION – ALL LIVE NATION (MUSIC) UK LTD EVENTS
https://www.livenation.co.uk/privacy).
* Bottles must be sealed and untampered or empty so that they are not used for bringing in alcohol to the arena such as vodka.
Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)
More infoAll disabled customers are welcomed at Download, but as it is a racetrack, there are steep stony hilly sections of the site, meaning that sometimes, access is not that easy. Stewards however, will be around to assist.
Directions: By Road
From the South via the M1:
Leave the M1 at Junction 23a, following signs for East Midlands Airport, (A453) and the brown tourist signs for Donington Park. Go past the main entrance to the airport, (traffic lights) and proceed straight on. Directions to Donington Park's main entrance will be clearly sign posted thereafter.
From the North via the M1:
Leave at Junction 24a and onto the A50 Westbound. Then follow Donington Park event signage.
From the South West via the M5/M40 to the M42:
From the M5 join the M42 at Junction 4a and from the M40 join the M42 northbound at Junction 3a. Continue northbound on the M42/A42. At Junction 14 follow Donington Park event signage
From the North via the M6/A50:
Leave the M6 at Junction 15 heading for Stoke-on-Trent and the Uttoxeter (A50 bypass). Once onto the A50 continue right through following the signs to Uttoxeter/Derby and later picking up signs for the M1. The A50 continues past Uttoxeter over the A38, picking up more signs for the M1. Then follow Donington Park event signage.
Parking:
We do charge for car parking at the Festival. The extra car traffic is one of the greatest impacts on the local area, one way to reduce the traffic is to share any spare spaces in your car. Check out the dedicated Download liftshare page: http://download.liftshare.org
There will be a designated pick up and drop off point at the race circuit. This will be located at the main entrance to the race circuit itself and will be well sign posted for the event
By Rail:
For info on trains from your nearest station to Loughborough or Derby, call National Rail on: 08457 484 950. There will be official festival shuttle buses running to and from both of these stations:
Loughborough Station - www.midlandmainline.com Derby Station - www.virgintrains.co.uk
Shuttle bus services from both stations to the festival gates at Donington Park will start on at midday Wednesday 6 June. Tickets can be bought on the day of travel. Return services wil run throughout the weekend, finishing early afternoon, Monday 11 June.
For more info:
info@downloadfestival.co.uk
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
You may also want to take a peek at our Privacy Policy too so you know you really are in the safest of hands.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Email : customerservices@gigantic.com
Phone : If you need to contact us by phone, please call 0115 807 7900 (+44 115 807 7900 from outside the UK).
Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF
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