Before you contact us please be sure to check our frequently asked questions as our most common questions are answered there already, such as:
View your order, change your address & resend your order confirmation
If you still need to get in touch...
Download Festival 2019, Donington Park, Castle Donington - 14th June 2019
I went to DL on Friday - my first every DL. Loved it - mud and all! I went there for Def Leppard, Clutch, Slash ft Myles Kennedy and Whitesnake.
The atmosphere was brilliant, the bands were excellent, people watching was great.
Not so positives
The car parking staff directing where the cars need to go, do need to know where to direct people, instead of saying 'over there somewhere'. Not much signage on the way to the purple car park.
The Guest area/VIP needs to have better view of the main stage etc?
Apart from the that, i had a blast.
Posted by Louise B on 18/06/2019
Download Festival 2017, Donington Park, Castle Donington - 9th June 2017
The event was flawless. Wonderful people, stages brilliant, bands terrific, sound quality awesome, food good... so that side of it was enorously fun.
However, be aware the tiolet facilities were dreadful, again. SImply not enougj of them. There were at least three places where they could have more toilets and I simply do not understand why they seem to skimp on this.
Car parks. Again, nothing to tell you which car park or which part of the car park you're in so set your SatNav or you'll have a hell of a job inding your vehicle again.
Don't take your bike. Again, car park is awful, no lockers to store your stuff so pointless trying to ride there.
If you're a vegan or vegetarian take your own food. There one one, absolutely fantastic, vegan food seller but just the one, everything else is meat but there's a fantastic selection, and some pretty natty and not over priced clothes sellers.
Great event as long as you prepare well, and bring your own toilet roll!
Posted by Alistair on 10/06/2017
Grab a ticket for Download Festival 2020 with Gigantic!
Get to Download this summer!
Gigantic has your tickets for Download Festival
#GiganticOpinions What Makes A Festival Special For You?
Download Festival announce their headliners for 2018
Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)
Let us keep you up to date with all the latest events via our weekly newsletter
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Email : email@example.com
Phone : If you need to contact us by phone, please call 0115 807 7900 (+44 115 807 7900 from outside the UK).
Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF
Gigantic3-5 High PavementNottinghamNG1 1HF
© 2019 Gigantic Tickets Limited. All rights reserved.