Please read the following terms & conditions relevant to this event before you purchase tickets:
Covid Safety Measures & Requirements
In order to attend you will need to demonstrate your COVID-19 status by providing either:
We cannot accept vaccine cards as proof of vaccination.
This is applicable for all aged 18+. Please be ready to show this to the venue on arrival. Further information can be found here: https://portsmouthguildhall.org.uk/your-visit/covid-safety/
Face Coverings are mandatory for anyone age 11+ throughout your time in the venue apart from when you are eating or drinking.
The following measures will also remain in place:
Please do not come to the venue if you may be infected with Covid-19, are experiencing symptoms of Covid-19 or have been instructed to self-isolate.
Whilst we know that many of you can’t wait to be enjoying shows on our stage once more, we also know that some might be feeling a bit more apprehensive, so we ask everyone to please be kind, be thoughtful and consider the person sitting or standing next to you and our team.
Refreshments
Refreshments will be available from 60 minutes before the show start time. Please note we are a cashless venue.
Getting to Us
Please note that there is very limited on-street parking outside Portsmouth Guildhall. The Isambard Brunel multi-storey car park is only 200 metres from our venue. If you are attending a show here you can buy an exit ticket from our Box Office for £4.50.
We look forward to welcoming you to Portsmouth Guildhall!
Your safety, and that of our team remains a priority whilst we live with Covid in the wider community.
We are now fully open & customers should keep an eye out on the web page of your show if there are any restrictions to entry.
Please do not come to the venue if you test positive Covid. If you feel unwell, please do a lateral flow test and do not attend if you test positive.
The following measures are still in place for ALL shows:
Whilst we know that many of you are enjoying attending live events once more, we also know that some might be feeling a bit more apprehensive, so we ask everyone to please be kind, be thoughtful and consider the person sitting or standing next to you and our team.
Please see our full Purchase Policy and House Rules here.
Any guidelines if you are attending a Conference, Meeting or any other event at Portsmouth Guildhall will be communicated by your Event Organiser.
Please check back to this page regularly as we will be updating this information in line with any changes in guidelines. Our team are here to help. If you have any questions, feedback or concerns please don’t hesitate to talk to us.
Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)
More infoAge restrictions apply-see info
Wheelchair users have full access to all areas of the Guildhall. Toilets are available in the Basement Level, accessible by lifts. If you are attending a concert and need to remain in your wheelchair during the performance.A loop system is available for customers with a T-Switch on their hearing aid. The programme of forthcoming attractions is available in Braille from the Central Library. Please telephone (023) 9281 9311. Guide dogs and hearing dogs are welcome.
14s & under must be accompanied by an adult 18+
Directions:
By Car
The M275, from the A3(M), M27 and A27, brings you into the city centre . From the end of the M275, follow signs for Isle of Wight Ferries and Southsea. Picking up signs for the Guildhall, turn left after Victoria Swimming Pool (on your left) and continue to follow the signs for the Guildhall which will direct you to the nearest multi-storey car park.
Rail:
Portsmouth and Southsea train station is a two minute walk from the Guildhall with a direct service to London Waterloo.
Bus:
Buses into Portsmouth stop at Commercial Road, a three minute walk from the Guildhall.
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
You may also want to take a peek at our Privacy Policy too so you know you really are in the safest of hands.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Email : customerservices@gigantic.com
Phone : If you need to contact us by phone, please call 0115 807 7900 (+44 115 807 7900 from outside the UK).
Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF
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