Before you contact us please be sure to check our frequently asked questions as our most common questions are answered there already, such as:
View your order, change your address & resend your order confirmation
If you still need to get in touch...
inc. booking fee
(£130.00 face value)
inc. booking fee
(£60.00 face value)
Bearded Theory's Spring Gathering 2021 payment plan
This Payment Plan allows you to pay for your ticket(s) over 8 instalments. Any booking & delivery fees will be included in the first payment.Then, on the 1st of each month following you will pay off another chunk of the tickets you have ordered. There are no hidden costs or booking fees applied to the subsequent payments.
If the funds aren't available in your account on the 1st of the month, or if your card has expired, you will be notified and given the opportunity to pay the amount due. If you wish to cancel you payment plan, please notify us on email@example.com at least 7 days before the next payment date.
Payment Plan FAQs:
If a payment gets rejected you will be sent an email to inform you. This email contains instructions to change the card on your payment plan should you need to, which will enable you to make the missed payment, and stay within the payment plan.
No, as stated when you place an order all tickets are sold on a strictly none-refundable basis.
No, all payments must be made as per the payment plan schedule you agree to upon purchase.
No, once an order has been placed its tickets cannot be changed. Take extra care to make sure you only order the tickets you actually want.
If your card expires you’ll need to wait for an email stating your payment has been rejected. You should then follow the link on that email to update your card details and pay off the due amount, any remaining payments will be debited from your new card.
If you decide you no longer wish to attend the event, you will need to inform us in writing 7 days prior to an upcoming payment date that you wish to cancel your order. We will then cease to take any remaining payments. Please note you will NOT be entitled to a refund of any previous payments.
Please read the following terms & conditions relevant to this event before you purchase tickets:
Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)
•This venue has disabled access - please contact the venue directly for specific details
DIRECTIONSCatton Hall is located centrally within the triangle of 3 East Midlands towns, Lichfield, Burton on Trent and Tamworth.By CarFrom the North: Follow the M1 Southbound and exit onto the A38 at Junction 28, heading West for Burton / Birmingham. Keep travelling until you pick up the B-O-A directions, which will exit you at the Alrewas / Rugely / Tamworth A513 turnoff. Follow the signs to the festival.From the West or South (a): From the M5 (from the West) or the M40 (from London), take the M42 Northbound. Between Junctions 8 and 9 take the M6 toll road and exit at T4 onto the A38 Northbound. Follow the B-O-A road signs which will exit you at the Alrewas / Rugely / Tamworth A513 turnoff. Follow the signs to the festival.From the South (b): Take the M1 from London, and exit at Junction 24, following the A50 to Stoke. After a few miles you will exit onto the A38 to Burton. Follow the B-O-A road signs which will exit you at the Alrewas / Rugely / Tamworth A513 turnoff. Follow the signs to the festival.By Rail or National Express Bus then Shuttle ServiceMake your way to Birmingham New Street railway station. From Birmingham New Street station take the train to Lichfield City. This journey should take approximately 35 Minutes. Lichfield station is 7 miles from Catton Hall and is about 15-20 minutes drive. BLOODSTOCK will provide a mini-bus shuttle from Lichfield City and Burton on Trent railway stations to Catton Hall starting on Thursday and running right through to Monday - see website for shuttle bus times. By AirCatton Hall is 20 miles from either Birmingham or Nottingham East Midlands Airport, 60 miles from Manchester Airport and 130 miles from Heathrow Airport.Approximate Mileage to B.O.A from the following locations: London - 130 Manchester - 60 Bristol - 110 Birmingham - 20 Nottingham - 45 Birmingham Airport & British Rail - 20 East Midlands Airport - 20 Tamworth British Rail - 8
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Email : firstname.lastname@example.org
Phone : If you need to contact us by phone, please call 0115 807 7900 (+44 115 807 7900 from outside the UK).
Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF
Gigantic3-5 High PavementNottinghamNG1 1HF
© 2021 Gigantic Tickets Limited. All rights reserved.