Before you contact us please be sure to check our frequently asked questions as our most common questions are answered there already, such as:
View your order, change your address & resend your order confirmation
If you still need to get in touch...
The Bon Jovi Experience, Waterfront, Norwich - 6th December 2019
Customer service prompt and exemplary as usual
Posted by Tony c on 12/12/2019
The Bon Jovi Experience, The Booking Hall, Dover - 1st June 2019
performance was great cant wait for next one
Posted by ben on 02/06/2019
The Bon Jovi Experience, The Hub, Plymouth - 17th November 2018
A great night out, group was fantastic, really enjoyed it.
Posted by Leesa on 19/11/2018
The Bon Jovi Experience, Waterfront, Norwich - 20th October 2018
Now seen them 4 times and yet again they fail to disappoint brilliant
Posted anonymously on 21/10/2018
The Bon Jovi Experience, The Hub, Plymouth - 23rd February 2018
A great evening at the Hub in Plymouth last night, venue was easy to find and staff were friendly & helpful, wouldn’t hesitate to book another act again on the future.
Posted by Glen Thomson on 24/02/2018
Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)
Let us keep you up to date with all the latest events via our weekly newsletter
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Email : firstname.lastname@example.org
Phone : If you need to contact us by phone, please call 0115 807 7900 (+44 115 807 7900 from outside the UK).
Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF
Gigantic3-5 High PavementNottinghamNG1 1HF
© 2021 Gigantic Tickets Limited. All rights reserved.