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Please read the following terms & conditions relevant to this event before you purchase tickets:
Ticket Terms and Conditions
This ticket is issued on behalf of the presenter LIME and is subject to the following terms and conditions: 1. Nobody will be allowed admission to this event without a valid ticket or pass. 2. For the safety of the people at the event, the venue management and LIME reserve the right to refuse admission and conduct security searches. Please do not bring alcohol or any unessential items (such as camping chairs) as these will be confiscated at the entrance and won’t be returned. 3. All tickets or passes should be checked on purchase, as mistakes cannot always be rectified. 4. Tickets cannot be exchanged or refunds made after purchase. Please note that duplicate tickets cannot be issued under any circumstances. 5. Defaced or altered tickets or passes will become void and the holder will be refused admission. 6. Tickets cannot be transferred. Tickets cannot be resold for commercial gain. If we have reason to believe that tickets have been resold they will be invalidated and the holder will be refused admission. 7. We may restrict the sale of tickets to a maximum number per person (allocation). We reserve the right to cancel tickets bought in excess of this allocation. 8. LIME reserves the right to alter or vary the content or timing of the whole or any part of the event in circumstances beyond its reasonable control without any obligation to make any refunds or exchange tickets. 9. Admission is at Ticket Holder’s own risk. LIME will not be held liable for any loss, injuries or damages sustained at the event including damage, theft or losses to property and motor vehicles, if the cause is due to the negligence of the ticket holder or the actions of other patrons or third parties or force majeure. 10. As a condition of sale the ticket holder consents to being filmed, photographed and recorded for television, radio, webcast and other public broadcast in any medium and/or for any video or DVD as part of the audience and/or by any CCTV cameras and recordings operated by or on behalf of LIME for public safety and security purposes. 11. It is a condition of your admission to the show that no commercial (non-private) use may be made by you of the show or any part of it. 12. Dogs are not permitted on the premises with the exception of guide, assistance and hearing dogs. 13. Please check event details, timings and car park charges prior to travelling as these may be subject to change. 14. Please check your route prior to travelling to ensure you arrive on time. The organisers are not responsible for any delays due to travel disruptions. 15. Any complaints relating to the event should be made to the organiser’s office promptly, prior to or during the event. 16. Every effort will be made to admit latecomers at a suitable break but admission cannot always be guaranteed. 17. Recording equipment is not permitted in performance areas of the event. 18. Some of the events will take place outdoors and will take place regardless of weather conditions (unless deemed unsafe by the safety officer). There are no refunds for bad weather. We strongly advise that you come dressed appropriately for an outdoor event at that time of year. 19. In accordance with the law, visitors aged under 18 are not permitted to purchase or sample alcoholic drinks or knives.
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Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)
18 months and over must have a paid ticket.
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Email : firstname.lastname@example.org
Phone : If you need to contact us by phone, please call 0115 807 7900 (+44 115 807 7900 from outside the UK).
Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF
Gigantic3-5 High PavementNottinghamNG1 1HF
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