Tom Grennan Tickets
Sunday 23rd July 2023
Singleton Park, Swansea
Gates at 5:00pm
This is an outdoor event
Ticket and Event Terms and Conditions “Agent” means the authorised agent from whom you purchased a Ticket. “Conditions” mean these terms and conditions. “Event” means an event to be held at the Venue. “Orchard Live” means Orchard Live Ltd, its representatives, servants, employees and sub-contractors and “Our” shall be read accordingly. “The Promoter” means the person or company staging the Event “Venue” means the venue as stated on the Ticket. “Ticket” means any ticket for an Event. “The Holder” means you or anybody who in The Promoters reasonable opinion is acting with your authority or permission and “Your” shall be read accordingly.
Age restriction – NO UNDER 5’S. 16+ 5 TO 16 YEAR OLDS MUST BE ACCOMPANIED BY AND ADULT 18+ (NO MORE THAN 3 UNDER 18S TO 1 ADULT)
----------------- 1. The ticket is issued subject to the rules and regulations of the
venue to which this ticket applies (the Venue), which are
available from the Venue upon request and to the Promoter's
terms and conditions as listed here and which are available at
the Promoter's website (www.orchardlive.com) or upon
Holder's property and refuse admission to, or eject from the
Venue any person who refuses to be searched by a police officer
or steward. 9. The holder may be ejected from the venue if the holder fails to comply with the reasonable instructions of a steward or other person acting on behalf of the promoter.
without prior notification subject to offering the Holder seats of
equal or better value. If such seats are not available, the Holder
may within thirty minutes of the commencement of the headline
act's performance, elect to leave the Venue and take a refund
of the full-face value of the ticket(s) upon surrendering the
tickets to the Promoter's on-site box office. 14. Any complaints about the Holder's ability to view the concert
from his/her seat (if any) must be made to the Promoter's on-
site box office within thirty minutes of the commencement of the
headline act's performance. 15. The Holder consents to being recorded and/or filmed and the
recording and/or film being exploited in all media
throughout the world or any part. 16. The times shown on your ticket are approximate only and the promoter advises the holder to arrive well in advance of the times shown in order to avoid disappointment arising from any change(s) to the times. 17. Title to your ticket remains with the promoter until payment in full has been received by the promoter. 18. In the event of any breach of any of these conditions by the holder, the promoter reserves the right to cancel your ticket and retain any money paid for it. 19. Please be warned that repeated and prolonged exposure to amplified sound may cause permanent hearing damage. 20. Maximum ratio of 3 children per 1 adult 21. Tickets cannot be exchanged or refunded unless the performance is cancelled, rescheduled or where there is a material change to the Event. A ‘material’ change is a change which, in The Promoters reasonable opinion, makes the Event materially different to the Event that purchasers of the Ticket, taken generally, could reasonably expect. Please note that the following are not deemed to be “material” changes; adverse weather conditions; changes of any supporting act; changes to individual members of a band; changes to the line-up of any multi-performer event; curtailment of the event where the majority of an event is performed in full; and delays to the starting of the performance of an event. 22. It is the Holders responsibility to ascertain whether an Event has been cancelled or re-scheduled and the date and time of any re-scheduled Event. Where an Event is cancelled or re-scheduled, The Promoter will use its reasonable endeavours to notify The Holder using the details The Holder provided at the time of ordering. The Promoter does not guarantee that The Holder will be informed of such cancellation before the date of the Event. It is also The Holders responsibility to inform the point of sale from where The Holder bought the Ticket of any change to the contact address, telephone number or email address The Holder provided at the time of purchase. 23. Where an Event is cancelled, rescheduled (and The Holder notifies the Agent within the timeframe specified by the Agent that The Holder cannot or do not wish to attend the rescheduled event), or where there is a material change to the programme of the Event, The Holder will be entitled to a refund. If the Agent does not specify a timeframe for requesting a refund, the deadline by default will be 48 hours before the date of the rescheduled event. Failure to notify the Agent by the applicable deadline that you are unable to attend the rescheduled event will be deemed to be a reconfirmation of your order for Tickets or Ticket Packages for the rescheduled event, and you will not be able to claim a refund. 24. The Promoter will not be liable for any loss, injury or damage to any person (including Yourself) or property however caused: (a) in any circumstances where there is no breach of a legal duty of care owed by The Promoter, (b) in circumstances where such loss or damage is not a reasonably foreseeable result of any such breach (save for death or personal injury as a result of a breach of a legal duty of care owed by The Promoter); or (c) to the extent that any loss or damage results from breach by The Holder of any of the Terms and Conditions. 25. Tickets are personal revocable licences and shall always remain the property of The Promoter. Any Ticket obtained in breach of the Terms and Conditions will be void. Any person seeking to use a void Ticket may be refused entry to, or ejected from, the Venue without refund, and may be subject to legal action.
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