Gigantic Refund Plan

The Refund Plan is an additional service and totally optional.

For an additional fee, You will be provided with a refund on any unused booking if you are unable to attend the booked event due to any of the circumstances set out in this document. If the booked event is rescheduled, the refund plan will be extended to the new date of the booked event.

Please note that this Refund Plan is not an insurance nor covered by the Financial Services Compensation Scheme.

Definitions:

The following words or phrases have the meaning shown below wherever they appear in this document.

When a Refund Will Be Issued:

We will refund the face value of your ticket if you are unable to attend due to:

Refunds Will Not Be Issued For:

General Conditions

Application Requirements

Submission & Conduct

Our Terms and Conditions have been updated. Customers who booked prior to April 30, 2025, will remain covered under the previous Terms and Conditions

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