Before you contact us please be sure to check our frequently asked questions as our most common questions are answered there already, such as:
View your order, change your address & resend your order confirmation
If you still need to get in touch...
Ben Portsmouth as 'Elvis' - Castell Roc, Chepstow Castle, South Wales, NP16 5EY, Chepstow - 25th August 2019
Great venue Chepstow Castle, staff very friendly and helpful good facilities toilets and bar. So why only 4 stars??? Ben Portsmouth show with his band and backing singers very entertaining sang some great songs BUT the time he was off stage from 1st half of show to 2nd half (40 mins) seemed a bit too long then due to the eleven o'clock curfew (no complaints about that) the show ended abruptly with no encore and it appeared Ben Portsmouth stormed off stage. Maybe Ben needs to make sure he gets his timings right. This is the 2nd time we have seen Ben at Chepstow and if comes again we would go and see him. Thanks Chepstow Castle Roc
Posted by Karen R on 26/08/2019
AbbaMania - Castell Roc, Chepstow Castle, South Wales, NP16 5EY, Chepstow - 18th August 2019
Great night, well organised and all the wonderful ABBA songs we all love too sing and boggie too 💃🏼
Posted by Louise Dare on 19/08/2019
A Country Night In Nashville - Castell Roc, Chepstow Castle, South Wales, NP16 5EY, Chepstow - 17th August 2019
Organisation was first class, supplemented by friendly helpful staff. The artists, sound system and stage layout regarding seating arrangement for audience excellent. The one downside to the whole show was the high price of food and drinks compared to other similar venues, this needs to be addressed.
Posted by Mike C on 18/08/2019
The Dualers, Chepstow Castle, South Wales, NP16 5EY, Chepstow - 30th August 2018
A truly memorable night out lovely venue only downside was queues for toilets
If you have not seen the Dualers make sure you do as they were absolutely brilliant
Posted by nick on 04/09/2018
Fastlove - A Tribute to George Michael at Castell Roc, Chepstow Castle, South Wales, NP16 5EY, Chepstow - 1st September 2018
Great tribute act who gave his time for pictures and a chat after the performance. Left feeling really upbeat. Great girls night out in a fab location!
Posted by Caroline on 02/09/2018
The spectacular shows at Chepstow Castle this summer!
Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)
Let us keep you up to date with all the latest events via our weekly newsletter
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Email : firstname.lastname@example.org
Phone : If you need to contact us by phone, please call 0115 807 7900 (+44 115 807 7900 from outside the UK).
Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF
Gigantic3-5 High PavementNottinghamNG1 1HF
© 2020 Gigantic Tickets Limited. All rights reserved.