Last updated on Friday 11th November 2022 at 11:24
Christmas at Wollaton is a spectacular trail of festive themed light installations set within the grounds of Wollaton Hall. The installations have been designed to fit into the natural landscape of the Hall and Gardens and will surprise and delight adults and children alike as they walk around the trail. Every year we design a brand new trail featuring new installations, no year is the same as the last!
Friday 2nd December 2022 – Sunday 1st January 2023
Closed Monday 5th December and Saturday 25th December (Christmas Day)
First entry - 4.30pm or 4pm for twilight viewing ticket holders, Entry will be granted within your 30 minute timeslot but not before, so please do not arrive before the time shown on your ticket to allow us to manage the flow of visitors into the event.
There is a carpark on-site at Wollaton Hall, however, this can fill up quickly. We do encourage people to take public transport where they can. Parking is payable by Ringo app, or at the box office by contactless card payment. No cash will be taken at the event. Evening parking rates are valid from 4pm.
Parking in the car park is free to those with a Blue Badge.
Once safely parked, please follow the pedestrian route signage to access the start of the trail.
Only registered disability assistance dogs are allowed on the trail, other dogs are not allowed. Please get in touch with customer services here to let us know if you are planning on bringing an assistance dog.
For groups of 15+ adults, tickets will be priced at £19.31 including booking fees (off peak) and £22.28 including fees (peak). Please note that groups of 15-30 can be booked online. For groups larger than 20 please to book your tickets
The Twilight Viewing ticket offers a special intimate twilight viewing of Christmas at Wollaton. Experience the Trail in a limited capacity time slot to create that extra special experience.
The Twilight Viewing slot will start at 4pm and will run every day from Saturday 3rd December to Sunday 1st January (5th December and Christmas Day excluded)
Yes, all ages are welcome!
A disabled person purchasing a ticket may bring one essential carer companion free of charge. Please select this ticket type at point of booking. If you require more than one carer, please contact us here
All tickets will be issued as E-tickets. We encourage customers to display their tickets on their phone on arrival, rather than printing, to reduce contact with event staff.
Tickets will be safely scanned on arrival.
Please be aware that we don’t authorise or have any control over the sale of tickets via third-party websites.
Please check your junk folder as they can sometimes fall there or use the contact form/order tracker here
There will be a box office situated on site. This will be open from an hour before the first slot each day.
We advise that you purchase your tickets ahead of your visit
We're advising all customers to arrive within the half hour time slot stated on their ticket, to keep queuing to a minimum.
If they arrive before their time slot they may be held in a separate queue until the time listed on their ticket.
At this year’s event we will have an assisted queuing lane for customers who may be unable to stand or wait for a length of time, who will be given priority entry over the main queue.
If you are a Nottingham City Council taxpayer can enjoy a 10% saving on tickets if you book before the 31st October. There are limited number of discount tickets per timeslot so please book early to secure your preferred time and date. All that is required is an 8-digit council tax booking reference. Offers cannot be used in conjunction with each other.
If you are having problems with applying the residents discount to your order, please contact us HERE
Please be sure that you have chosen the right entry date and time slot at the time of making your booking, as we are generally unable to offer exchanges or refunds once tickets have been purchased. We are also not able to offer refunds on unwanted/lost tickets.
Due to the time of year, bad weather can affect any open-air event. If we have to cancel the event as it unsafe to proceed, visitors will be offered an alternative date.
No refunds will be offered simply if the weather is inclement. This includes heavy rain and snow.
If the event is cancelled by us due to weather and patrons are not able to attend an alternative night offered, then a face value refund will be considered on a case-by-case basis.
There isn’t an NHS discount available on this event.
Yes. Christmas at Wollaton is set within the naturally undulating grounds of the Hall and Park. Every effort has been made to make the trail fully accessible, however, customers should be aware that by its nature it will cover some uneven terrain with a number of varying gradients. There are also some areas that can be made more challenging by wet weather.
We do not provide wheelchairs or mobility scooters, however, those who require a wheelchair or a mobility scooter are welcome to bring them bearing in mind the advice above.
Accessible toilets are located at the start in the car park and at the end in the courtyard. There are no toilets accessible on the route itself.
If you have specific access needs please contact us here and we will do our best to accommodate you.
There is nothing with any stroboscopic effects or at a frequency that should affect anyone with light sensitivity, however, there are a lot of lights and lasers on the trails so would depend on the individual’s sensitivity.
None of it is designed to be disorientating but some of it will be overhead or surrounding the customer and therefore could be disorientating to certain medical conditions but this will depend on the individual’s sensitivity and their own judgement as to whether this event is suitable to attend.
We are happy to make a detailed description of the installations available to you to help you better make a decision whether the event is suitable for your particular needs. Please request this here info@christmasatwollaton.org
The slots reserved for those needing a space with fewer people will be at 4pm each day from 3rd December 2022 – 1st January 2023 during the twilight viewing slot. These are held at a limited capacity so will have quieter surroundings. Please note that the 4pm timeslots are conducted at dusk. The trail will not be fully dark until you reach the end of the trail.
If you wish to book one of these slots, please contact us at info@christmasatwollaton.org
Closer to the time of the event we will be producing a document including a site map and detailing what to expect on the trail so that they can familiarise themselves before the visit. Please send us a message at info@christmasatwollaton.org if you would like to receive this.
Disabled toilets are available in the Christmas Market and in the courtyard at the end of the trial. There are no toilet facilities available within the trail route itself.
Disabled parking is in the main car park and is free for blue badge owners. The disabled bays in the top car park nearest to front of the house and are around a 5-minute walk to the start of the trail. Please note the pathway up to the start of the trail is a steep hill.
For further information on the accessibility of Wollaton Hall, please see the accessibility guide here
For the last two years we have successfully conducted a safe event with social distancing measures in place. We will continue to review the government guidelines with regards to COVID and customer safety and communicate any further updates with all customers. Please note, if in the event Christmas at Wollaton is cancelled, you will be notified and offered an alternative date, if available, or a full refund.
We will be monitoring the situation regarding COVID closely over the coming months and will update our safety policies well in advance of the event in accordance with the latest government guidance. The safety and comfort of our visitors remains our top priority
Please note, if in the event that Christmas at Wollaton is cancelled due to COVID, you will be notified and offered an alternative date, if available, or a face value refund.
The entrance to Christmas at Wollaton is accessed by the entrance to Wollaton Hall Park located on Wollaton Road. Please follow signs for Parking and entry to the event.
The entry to the trail is situated to the left of Wollaton hall as you look at the Hall from the car park. Please follow the “Trail Start” signage and consult the trail map.
Please also refer to the getting here sections and plan your trip in advance.
There will be takeaway refreshments available along the trail route, such as hot drinks, alcoholic and non-alcoholic beverages and mince pies. Further seasonal food offerings, to include vegetarian and vegan options will be available in the Christmas Market.
Please note, all food and drink vendors will take card payment only
Drinking water will be available from the bars.
All food and drink vendors will take card payment only.
Christmas at Wollaton is a lovely setting to propose to your partner. While we can’t accommodate special arrangements, our Twilight Viewing timeslots would make the occasion extra special.
To ensure that only ticket holders for the Christmas at Wollaton trail have entry to the illuminated trail in the evening, daytime visitors must vacate the trail area at closing time. You are welcome to enjoy the Christmas market while you wait for your timed entry slot. If you are attending the light trail then you will need to have your ticket checked at the main entrance to the trail at the front of the Hall.
Entry to the event will only be by the main entrance to Wollaton Hall and Deer Park on Wollaton Road. All other gates will be locked when the park closes to day visitors at 4pm. The main exit on Wollaton Road will remain open until the last visitor has left
There are no covered areas on the trail so please ensure you wear appropriate clothing and footwear for the weather. We recommend coats, hats and waterproof shoes or wellies. You can use umbrellas, should it rain.
The trail is lit, but lighting will be low level in some areas so you may wish to bring a torch. No naked flames (e.g. candles, night lights, flares or lanterns) are allowed.
Yes! We encourage visitors to take photos along the trail and share them on social media with #ChristmasatWollaton. However please be mindful when taking photographs as this can block the path for other visitors.
Toilets are available in the Christmas Market and in the courtyard at the end of the trial. There are no toilet facilities available within the trail route itself.
Yes, baby changing facilities are available in the Courtyard toilets.
Christmas at Wollaton does not contain fireworks.
Santa will not be present at Christmas at Wollaton, though in due course Santa based activities will be annnounced at Wollaton Hall - Check HERE for more info.
We do not allow food to be brought into the event, only food purchased on site may be consumed. The only exception for this is baby food.
For your safety and security there are some items that are not allowed on site. Please avoid bringing these items as they will be confiscated upon entry. If any attendee is found with any illegal item they will be refused entry and referred to the Police. The prohibited items included but are not limited to:
Aerosols
Air horns
Alcohol
Animals (except assistance dogs)
Bags (larger than A4 size)
Bicycles, scooters, roller skates
Blow torches
Cans
Chairs
Chinese lanterns
Cooking apparatus
Cool bags / boxes (large)
Drinks
Drones
Fireworks / pyrotechnics
Flares / distress flares / smoke flares
Food (with the exception of baby food
Gas cylinders/canisters
Glass
Knives
Liquids (over 100ml)
Lighter fluid
Illegal substances (drugs)
Laser pens
Legal / herbal highs
Megaphones
Professional audio-visual recording equipment
Smoke bombs / canisters
Sound systems
Tabards/High Viz Jackets
Weapons
In line with the UK law – smoking is prohibited by law in any public indoor facility / room / working environment. Smoking is only permitted away from any structures and from any sources of fuel.
For the safety and security of everyone at Christmas at Wollaton we will carry out full security checks at all entrance gates. If you see anything suspicious or any persons acting suspiciously, please tell the nearest member of staff immediately.
Your belongings and your person may be searched. Please bring only what is essential to your evening. We ask that you do not bring any large bags (larger than A4).
Please do not leave your belongings unattended at any time.
A first aid centre is located at the rear of the Christmas market. If you require first aid on site, please make yourself known to one of the event staff who will be able to assist you.
The brand new trail route and design for 2022 are being designed at the moment. We anticipate that the length will be no longer than 2km and take about an hour to complete.
The route is designed to be viewed from the guided path. Some interactive elements may invite the audience off the path. Unless signposted please do not stray from the path.
Christmas at Wollaton is set within the naturally undulating grounds of the Hall and Park. Every effort has been made to make the trail fully accessible, however, customers should be aware that by its nature it will cover some uneven terrain with a number of varying gradients. There are also some areas that can be made more challenging by wet weather.
If you have specific access needs please contact us here and we will do our best to accommodate you.
Yes, children under 3 years of age can access Christmas at Wollaton free of charge and will not require a ticket. All children must be accompanied by an adult at all times.
