Y Not Festival Tickets

Aston Hill Farm, Derbyshire
Between Thursday 26th Jul and Sunday 29th Jul 2018
Maximum of 6 tickets
Age restrictions apply-see info

Buy Tickets for Y Not Festival

Adult (18+) Weekend with Camping
This ticket is for customers aged 18 and over.

£127.50 inc. booking fee

£119.50 face value

Youth (13-17) Weekend with Camping
This ticket is for customers aged 13 to 17. It is exactly the same level of access to the event as an Adult Weekend Ticket.

£127.50 inc. booking fee

£119.50 face value

Child (12 and under)

£0.00 inc. booking fee

£0.00 face value

Thursday Upgrade MUST BE PURCHASED ALONGSIDE A WEEKEND TICKET
The Thursday extra allows entry to the festival from 2pm on Thursday 26th July. You will not be allowed entry to the festival on Thursday without this extra.

£27.50 inc. booking fee

£25.00 face value

Car Parking

£15.50 inc. booking fee

£15.00 face value

  • Select tickets to display delivery option(s)
  • Tickets Selected
  • Ticket Total £0.00

Information

Those under 16 will need to be accompanied by a 21 year old . (max 4 people per 21 year old).

Age 12 and under go free but require a ticket.

Children must be accompanied at all times by a parent or guardian who is age 21 or over.

Accessible tickets : https://ynotfestival.com/info/

Entry
Gate Opening Times

Thursday: 12:00 PM

Friday: 9:00 AM

Arena Opening Times

Thursday: 16:00 PM

Friday: 11:00 AM

Saturday & Sunday: 10:00 AM

Ticket Options
PLEASE NOTE IN THE CASE OF ALL TICKETS, 1 TICKET COVERS 1 PERSON.

ALL TICKETS INCLUDE WEEKEND CAMPING, BUT YOU WILL NEED TO BRING YOUR OWN TENT.

Privacy & Cookies Policy:
https://ynotfestival.com/wp-content/uploads/2018/01/Y-Not-Festival-Privacy-Cookies-Statement.pdf

Terms & Conditions:
https://ynotfestival.com/wp-content/uploads/2018/01/YNOT_Terms_And_Conditions-1.pdf

Performing Artists

  • Doors: 26/07/2018 12:00am
  • End: 29/07/2018 11:59pm

Please read the following terms & conditions relevant to this event before you purchase tickets:

    Event terms & conditions

Site Rules and the conditions of the Official Ticketing Agent. All capitalised terms used in these Conditions shall have the meanings
given to them in paragraph 57 of these Conditions. All Tickets are issued either by us or on our behalf. Any person who purchases,
possesses, uses or attempts to use any Ticket shall be deemed to have accepted and agreed to comply with these Conditions. In the
case of any conflict or ambiguity between these Conditions and the Site Rules or conditions of the Official Ticketing Agent, these
Conditions will prevail.
Ticket Purchase and Delivery
1. Tickets may only be purchased from us via the Official Ticketing Agent or through any other sale or transfer mechanism
authorised in writing by us. Tickets purchased or obtained from any other source shall be void and may be seized or cancelled
without refund or compensation.
2. We reserve the right to limit, at the time of purchase, the maximum number of Tickets that any person may purchase for the
Event. Tickets may be limited to a maximum number per person, per payment card and/or per household. We reserve the right
to cancel without prior notice any Tickets purchased in excess of this number.
3. The nominated payment card or the registered bank account used to purchase Tickets must be registered in the name and
address of the Ticket Purchaser. We reserve the right to refuse any application for Tickets from any person who fails to comply
with this condition or to cancel any Tickets purchased in breach of this condition.
4. To prevent fraud and protect both you and us, either we or the Official Ticketing Agent may carry out checks and/or you may
be asked to provide additional information (such as a copy of a credit or debit card statement) after your booking so we can
verify your purchase. If we or the Official Ticketing Agent suspect fraud, we may cancel any order for Tickets.
5. Once payment in full has been received by us or by the relevant the Official Ticketing Agent, the Ticket Purchaser will be
provided, by email, with a confirmation of the sale and a booking reference number.
6. The sale or other issuance of any Ticket is final and non-refundable except as outlined in paragraphs 16-23 of these
Conditions or as required by applicable law. We reserve the right to not replace or accept any Ticket that has been lost, stolen,
forgotten, damaged, defaced or forged, or any Ticket which is unreadable or incomplete. Keep your Ticket safe.
7. We reserve the right to issue Tickets in hard copy or via email as e-tickets.
8. Hard copy Tickets will be delivered to the billing address of the Ticket Purchaser. Hard copy Tickets will not be delivered to
any other address. Post office boxes (or similar) are not acceptable addresses for the delivery of hard copy Tickets. E-tickets
will be issued via email to the Ticket Purchaser’s email address as specified in the Ticket Purchaser’s application.
9. If any Tickets have not been received 7 days before the Event, it is the responsibility of the Ticket Purchaser to contact the
Official Ticketing Agent at ticketing@ynotfestival.com or on 0844 967 0001 quoting the booking reference number given to the
Ticket Purchaser at the time of the confirmation of sale.
10. If, in our opinion, there is not enough time to deliver hard copy Tickets to the Ticket Purchaser before the Event, Tickets will be
issued as e-tickets or (at our election) the Ticket Purchaser will be advised of the arrangements for the collection of hard copy
Tickets from the Venue. Only the Ticket Purchaser may collect the Tickets and only upon presentation of the relevant booking
reference number, the payment card used to purchase the Tickets and photographic proof of identity (driver’s licence or
passport).
11. It is your responsibility to check your Tickets and booking confirmation and inform us immediately of any inaccuracies;
mistakes cannot always be rectified. We cannot accept any liability if we are not notified of any inaccuracy in any
documentation within 5 days of purchase.
Ticket Use & Prohibitions on Transfers
12. Save as set out in paragraph 13 below, Tickets are personal revocable licences and shall at all times remain our property.
Tickets are strictly non-transferable and must not be sold or offered, exposed or made available for sale, or transferred or
otherwise disposed of. We reserve the right to cancel without refund any Tickets issued to a Ticket Holder whom we believe
plans to offer a Ticket for resale otherwise than in accordance with these Conditions.
13. If more than one Ticket is issued to a Ticket Purchaser, the Ticket Purchaser must retain one Ticket for his/her personal use.
Any remaining Tickets may only be used by a natural person who is known to the Ticket Purchaser personally (and who did
not become known to the Ticket Purchaser through the sale, transfer or disposal of the Ticket) and who is intended to
accompany the Ticket Purchaser to the Event and subject to the following conditions:
a) the sale, transfer or disposal of any such Tickets must not be for a value greater than the Original Sale Price of the
Ticket;
b) the Ticket must not be offered publicly (including on any website) whether for sale, as a gift or donation or any other
means of transfer; and
c) the sale, transfer or disposal must be made strictly subject to these Conditions (and the transferee’s acceptance thereof)
which shall be binding upon the transferee in full as if the transferee was the Ticket Purchaser, save only that such
transferee shall have no right to transfer the Ticket under this paragraph 13 nor any right to a refund under paragraphs 16
- 23 of these Conditions.
14. Notwithstanding paragraph 13 above, it is an essential condition of the issuance of each and every Ticket and the right of
admission to the Venue that, the Ticket must not be:
a) transferred, used or otherwise disposed of in the course of any business or for the purpose of facilitating a third party’s
business;
b) transferred, used or otherwise disposed of:
i. in relation to any promotional or commercial purpose (including any competition, advertising, promotion, auction or
as a prize in any competition or sweepstake, whether for a business or a charity or otherwise); or
ii. to enhance the demand for any other goods or services;
c) transferred or otherwise disposed of to any person who agrees to buy any good(s) or service(s) in return for the Ticket;
and/or
d) combined with any other good(s) or service(s) (including as part of any hospitality, accommodation or travel package or
service),
in each case without our prior written approval.
15. Any Ticket offered for sale, sold, transferred, used or disposed of in breach of paragraphs 12, 13 or 14 of these Conditions
may be cancelled and any person seeking to use the Ticket may be refused admission to or be evicted from the Venue without
refund or compensation and may also be liable to legal action, even if the Ticket Holder did not have prior notice of these
Conditions or the breach thereof.
Refunds & Cancellation
16. Tickets are sold subject to our right to alter or vary the published Event programme without notification which may result in
changes to the performance line-up, playing times or any other aspect of the Event. We reserve all rights in this regard. Any
published start times of a performance at the Event are estimates and subject to change. We shall not be liable for any change
of a published start time or change to the artists scheduled to perform. No scheduled acts may be considered as headline acts
regardless of their relative fame or prominence in the billing and so cancellation by an artist or performer will not entitle you to
a refund.
17. We reserve the right to make alterations to the time, date, duration and Venue of the Event or other details governed by any
Ticket in the event of unforeseen or other circumstances, including (without limitation), Force Majeure, safety and security
concerns or decisions from any Authorised Person or other competent authority. In the event of such alteration, neither we nor
the Official Ticketing Agent will be liable to the Ticket Holder or any other person for any costs, expenses or other losses
resulting from such alteration, except to the extent set out in paragraph 20 of these Conditions.
18. As soon as possible after we become aware of postponement, rescheduling or cancellation of the Event, all available
information will be posted on www.ynotfestivals.co.uk but it is the responsibility of the Ticket Holder to ascertain whether the
Event has been postponed, rescheduled or cancelled and any new dates, times, and venue.
19. A Ticket will not be exchanged or refunded if:
a) after the Event has started, it is stopped for any reason and is not completed the same day;
b) on any day of the Event, the start time is delayed for any reason;
c) the start time (but not the date) of the Event changes after the date the Ticket was purchased; or
d) the Ticket is used for entry into the Venue.
20. We shall only be required to refund a Ticket Purchaser (on application by the Ticket Purchaser) with the Face Value of the
relevant Ticket, in the following circumstances:
a) if the Event is cancelled before the Event has started;
b) if the Ticket is for an Event which is postponed before the Event has started and the Event is rescheduled to another date
(whether at the Venue or at a different venue) subject to the Ticket Purchaser’s election under paragraph 21 of these
Conditions; or
c) if the Ticket Purchaser is otherwise entitled to a refund under applicable law.
21. If the Event is postponed before the Event starts and the Event is rescheduled to another date (whether at the Venue or at a
different venue), the Ticket Holder may elect to either:
a) use the existing Ticket for the rescheduled Event if the Event is rescheduled for another date but at the Venue; or
b) if the Event is rescheduled to a different venue and there are insufficient Tickets available, or the Ticket Holder is unable
to attend any rescheduled Event (whether at the Venue or at a different venue), the Ticket Purchaser shall be entitled to
apply for a refund pursuant to sub-paragraph 20.b) of these Conditions.
22. We shall not be required to refund any fees or charges paid in addition to the Face Value of the Ticket (for example, any
Handling Fee or postage or courier charges) except where required by applicable law. No interest or costs will be payable in
respect of any monies refunded.
23. Where paragraph 20 of these Conditions applies, only the original Ticket Purchaser may apply for a refund. If we initiate a
refund process under sub-paragraphs 20.a), 20.b) or 20.c) of these Conditions, the Ticket Purchaser will be advised of the
process and the prescribed deadline for refund applications through the media or via direct communication within 10 working
days of the cancellation or rescheduling of the Event. The Ticket Purchaser must follow the prescribed process and deadline
and produce the original Ticket in order to be eligible for a refund. We shall not be required to issue a refund in relation to any
Ticket which we reasonably believe has been the subject of a sale, transfer or disposal in breach of paragraphs 12 or 14 of
these Conditions.
24. Promotions, deals or discounted offers are provided at our discretion. All such offers are subject to availability and may be
withdrawn by us at any time. Retrospective refunds are not permitted against any offer or promotion advertised after a booking
is made.
Venue Entry & Requirements
25. These Conditions incorporate the Site Rules. If any Ticket Holder fails to comply with the applicable Site Rules, the Ticket
Holder may be refused admission to or evicted from the Venue without refund or compensation.
26. Children aged 16 and under must be accompanied by an adult (over 21) for the duration of the Event – proof of identity and
age must be provided on request at the admission gate to the Venue. A maximum of 4 persons aged 16 and under will be
allowed entry with each adult (over 21).
27. Admission to the Venue will only be authorised upon presentation of a valid Ticket and (if we and/or any Authorised
Representative require) photographic proof of identity and proof of age (driver’s licence or passport). One Ticket will be
required for each person, regardless of age. The Ticket Holder is not guaranteed an uninterrupted and/or uninhibited view of
any performance, nor is any representation or warranty given as to the quality, content or duration of the Event.
28. Re-admission for Ticket Holders will only be permitted at the sole discretion of Festival security, but cannot be guaranteed, so
please ensure you have everything before entering the Venue.
29. For the purposes of safety, security and/or checking compliance with these Conditions, each Ticket Holder shall, if requested
by any Authorised Person, co-operate and comply fully with the instructions and guidelines of such Authorised Person
(including by producing a valid Ticket and photographic proof of identity and proof of age (driver’s licence or passport)).
30. A Ticket Holder may be requested to submit to a body check and/or a search of his/her possessions and/or vehicle for the
purposes of locating and removing any Prohibited Item, and any refusal by the Ticket Holder may result in refusal of admission
to or eviction from the Venue without refund or compensation.
31. We and/or any Authorised Person may refuse admission to or eject from the Venue and/or Arena without refund or
compensation any Ticket Holder who:
a) is noticeably under the influence of alcohol, narcotics or any behaviour-modifying substance, or is behaving, or
considered by any Authorised Person likely to behave, violently, harmfully or in a manner contrary to public order
and/or safety;
b) brings or attempts to bring into the Venue, possesses or uses within the Venue or in the vicinity thereof any Prohibited
Item including, without limitation, Chinese lanterns; candles, paraffin lamps, chemical toilets; soundsystems;
generators; disposable BBQs or any BBQ not raised from the ground; glass bottles; drones; laser pens; selfie sticks;
man-bags; unofficial high vis jackets; potential weapons of any kind; legal highs; illegal substances; fireworks;
compressed gas containers; aerosols (including deodorants, antiperspirants, hairspray, dry shampoo, suntan lotion or
skin moisturiser); flares; air horns; smoke bombs; flag sticks; banners, signs or materials displaying political, religious,
offensive or race-related messages, slogans or images; any item that an Authorised Person considers dangerous,
hazardous and/or illegal or that may be used as a weapon or a missile or that may compromise or otherwise interfere
with the enjoyment, comfort or safety of (or pose a hazard to) any person or security at the Venue; animals (other than
guide dogs); any tripods or video camera equipment whatsoever (whether or not for personal use); any camera or
other type of photographic or recording device (of any nature whatsoever and whether capturing audio, or still or
moving pictures) other than for personal use; any objects bearing trademarks or other kinds of promotional signs and
messages (of whatever nature) which we or any Authorised Person believes are for promotional purposes (and any
Prohibited Items may be removed, confiscated and/or destroyed even if the item itself is not illegal without
compensation at the discretion of any Authorised Person);
c) brings or attempts to bring into the Arena any food; any beverages or any camping chairs;
d) brings or attempts to bring into the Venue, sells, possesses or uses within the Venue or in the vicinity thereof any
sponsorship, promotional or commercial items or materials (of whatever nature) without our prior written authorisation
(and the Ticket Holder may be asked to deliver up a copy of any such authorisation upon entry to or whilst within the
Venue);
e) whilst within the Venue or the vicinity thereof, engages in any form of activity related to marketing or advertising
(including, for the avoidance of doubt, ambush marketing), or conducts any commercial activity whatsoever, or offers
(either for free or for sale), sells or possesses items with intent to sell (including, without limitation, drinks, food,
souvenirs, clothes, promotional and/or commercial items and literature), in each case without our prior written
authorisation (and any such items may be removed, confiscated and/or destroyed without compensation at our
discretion and/or the discretion of any Authorised Person);
f) whilst within the Venue or vicinity thereof, engages in disruptive, dangerous or violent behaviour including (without
limitation) throwing, casting, thrusting or propelling any object at any person, instigates violence, demonstrates racism
or xenophobia, behaves in a way that any reasonable person may interpret as provocative, threatening, discriminatory
and/or offensive, creates or poses any threat to the life or safety of themselves or any other person(s), or harms any
other person(s) in any way, or unreasonably obstructs the viewing of other spectators;
g) whilst within the Venue, enters or circulates in restricted access areas or other areas where that person is not allowed
access to; or climbs lighting masts, fences, roofs and other apparatus or constructions;
h) whilst within the Venue, damages, interferes with or tampers with any property of any third party;
i) whilst within the Venue, smokes in any area where smoking is not permitted;
j) is suspected of committing, or having committed, or being likely to commit, a criminal offence in or about the Venue;
and/or
k) whilst within the Venue or the vicinity thereof, fails to comply with instructions from us and/or any Authorised Person, or
refuses a security search.
32. Valid Tickets will be exchanged for Wristbands on entry into the Venue. Wristbands cannot be issued until the day / date as
stated on the Ticket and are only issued directly to the Ticket Holder on production of photographic ID (driver’s licence or
passport). It is not possible to collect Wristbands on behalf of other people and all Wristbands must be placed and secured on
the individual’s wrist directly by our staff. Your Wristband will be invalidated if any part of it is removed, detached, altered or
defaced. Wristbands will not be reissued or replaced regardless of whether you still have your Ticket.
33. Ticket Holders must wear their Wristbands at all times whilst within the Venue and Tickets and/or Wristbands must be
produced for inspection upon our request and/or the request of any Authorised Person. Failure to do so may result in the
Ticket Holder being ejected from the Venue without refund or compensation.
34. The Ticket Holder is responsible for his/her own personal property brought to and into the Venue. Neither, the Official Ticketing
Agent, the Owner of the Venue nor any Authorised Person accepts any responsibility for any loss, theft or damage of a Ticket
Holder’s personal property.
Media & Recordings
35. Photographs or any other recordings of sound or images taken by a Ticket Holder within the Venue may be used for personal,
private, non-commercial and non-promotional purposes only. The Ticket Holder shall not, except for personal, private, noncommercial
and non-promotional purposes and in any event not for commercial gain, disseminate at any time, over the
internet, radio, television and/or any other current and/or future form or type of media, any sound, image, description of the
Event (in whole or in part) including (without limitation) any such content made, recorded or captured in still or moving form by
mobile phones or by any other form of wireless and/or portable device, and shall not assist any other person(s) in the conduct
of such activities. Any recording or transmitting equipment (including professional cameras), unauthorised photos, recordings,
tapes, films or similar items may be confiscated and/or destroyed by us.
36. Each Ticket Holder attending the Event:
a) acknowledges that he/she is likely to be recorded and the resulting content publicly disseminated across a range of
media;
b) acknowledges that the police and/or security staff may carry out filming for the security of Ticket Holders and the
prevention of crime;
c) agrees that perpetual use may be made, free of charge, of his/her voice, image and likeness captured whilst
present at or about the Venue (by means of live or recorded video display, broadcast, transmission or other
dissemination or recording, photographs or any other current and/or future media technologies) and waives, on an
irrevocable, worldwide, perpetual basis, all rights to object to such recording and the broadcasting, transmission or
other dissemination thereof in any current and/or future media technologies;
d) acknowledges and agrees that we are the sole legal and beneficial owner of the copyright and any other intellectual
property rights of any nature whatsoever in and to any recordings of sound or images taken within the Venue
(including future rights to such recordings or to any works derived from such recordings) and waives, on an
irrevocable, worldwide and perpetual basis, all rights (including moral rights) in and to any such recordings; and
e) hereby unconditionally and irrevocably grants to us a perpetual, exclusive, freely assignable and royalty-free licence
to use, adapt, distribute and/or exploit, by any means and in any current and/or future form or type of media or
format, any recordings taken by the Ticket Holder within the Venue in breach of paragraph 35 of these Conditions.
General
37. Warning – Prolonged exposure to loud noise may cause damage to your hearing. Please be aware that strobe lighting,
pyrotechnics, lazers, smoke machines and other special effects may be used during the Event. We strongly recommend all
minors wear ear defenders and all attendees take any precautions they deem necessary.
38. Subject to it being stated otherwise in these Conditions or on our website, it is the responsibility of the supervisors of a child to
determine whether an Event is suitable for that child to attend, and neither we nor the Venue accepts any liability or
responsibility in relation to the same.
39. No trading is allowed anywhere within the Venue or in the vicinity thereof without our prior written authorisation (and the Ticket
Holder may be asked to deliver up a copy of any such authorisation upon entry to or whilst within the Venue) and the
responsible Ticket Holder could be evicted from the Venue without refund or compensation.
40. The Event operates licenced bars and you need to be over the age of 18 to purchase alcohol at the Event. Please be aware
that if we think that you look 25 years old or younger you may be asked to provide proof of age and if you are unable to do so
you will not be served alcohol.
41. Access to each designated area within the Venue is subject to capacity and we accept no liability and will not offer any Ticket
refunds if a Ticket Holder is unable to attend a specific performance listed on the schedule.
42. We take the needs of Ticket Holders who are disabled or who have other access requirements very seriously and actively
encourages people of all abilities to attend the Event. If you have access requirements for the Event please register your
requirements through access@ynotfestival.com.
43. Nothing in these Conditions seeks to exclude our liability or that of the owner of the Venue or any Authorised Person for death
or personal injury caused by its negligence, fraud or other type of liability which cannot be excluded or limited by law.
44. Subject to paragraph 43 above, neither we nor the Official Ticketing Agent shall have any liability to a Ticket Holder beyond
the Face Value of the Ticket Holder’s Ticket. Neither we nor the Official Ticketing Agent shall be responsible to the Ticket
Holder for any indirect losses or damages including, but not limited to, loss of enjoyment, goodwill and/or travel or
accommodation expenses. Personal arrangements including travel, accommodation or hospitality relating to attendance at the
Event which have not been purchased from us are at the Ticket Holder’s own risk.
45. The Ticket Holder irrevocably and unconditionally consents to the collection, use and insertion into a database on our behalf of
personal information provided by the Ticket Purchaser and any other Ticket Holder for the purposes of the implementation of
these Conditions subject to applicable law, including for administration, communication, enforcement and access control
purposes, in accordance with our privacy policy. We may share such information with third parties as may be generally and
reasonably required for the proper and efficient staging of the Event.
46. To the extent permitted by law and with your consent, personal information provided by you to us will be used for all purposes
reasonably connected with the operations of the Event including (but not limited to): providing you with details of forthcoming
connected events, offers and services; providing you with updates as to the latest concessions or any changes thereto and
information concerning competitions and other promotional activity, supplying you with the goods that you request or in which
we reasonably believe you may be interested; conducting market research and establishing customer profiles; and transferring
or disclosing the information provided to our professional advisers and such other parties as we consider necessary in the
administration of our business. We will not use or disclose your personal information other than as set out in these Conditions
and the privacy policy without your prior consent. If you have any queries about this, please write to Y Not Festival, 30
Leicester Square, London, WC2H 7LA. You will be given the opportunity to unsubscribe from such marketing communications
when you place your order and you can unsubscribe from any email communications you receive from us by following the
unsubscribe link. Neither we nor the Official Ticketing Agent accepts any responsibility for any loss, theft, or accidental
destruction of any personal information provided by the Ticket Purchaser (and any other Ticket Holder) or any financial or
other loss or damage which may result, directly or indirectly therefrom.
47. In the event that any provision of these Conditions is declared void, ineffective or unenforceable in any respect by any
competent court in any jurisdiction, that provision shall be severed to the extent necessary in that jurisdiction, and the
remainder of these Conditions will remain in effect as if such provision had not been included and the validity, enforceability
and/or legal effect of such remaining Conditions shall not in any way be affected or impaired thereby.
48. We reserve the right to make amendments to these Conditions from time to time at our sole discretion (including, without
limitation, by amending or supplementing the Site Rules and/or the list of Prohibited Items). A full copy of the latest version of
the Conditions (as amended, if appropriate) will be available at www.ynotfestivals.co.uk and, upon request, from us at the
address set out in paragraph 49 of these Conditions. We shall notify Ticket Purchasers of such changes by email if they
materially affect Ticket Purchasers’ rights as a consumer.
49. Any information requests or other correspondence in relation to these Conditions should be addressed to: Y Not Festival, 30
Leicester Square, London, WC2H 7LA.
50. Any breach of any these Conditions may result in the cancellation of the Ticket, the refusal of admission to the Ticket Holder to
the Venue, or his/her eviction from the Venue, in each case without refund or compensation in addition to any other remedy
that we may have, even if the Ticket Holder did not have prior notice of the Condition or the breach. No failure or delay by us
to exercise any right (in whole or in part) under these Conditions shall constitute a waiver of that right, nor restrict any further
exercise of that right.
51. All Tickets and Wristbands (and the copyright in all Tickets and Wristbands) remain our property. In the event of any breach of
any of these Conditions by a Ticket Holder, Tickets and Wristbands must, upon the request of any Authorised Person, be
delivered up to that Authorised Person. Such actions are without prejudice to other remedies which we may have.
52. These Conditions constitute the entire agreement between the parties and no party shall have any claim or remedy in respect
of any statement, representation, warranty or undertaking, made by or on behalf of any other party in relation to these
Conditions which is not already set out in these Conditions.
53. Any person (other than us the Official Ticketing Agent, the owner of the Venue or any Authorised Person) not party to these
Conditions shall have no rights under the Contracts (Rights of Third Parties) Act 1999.
54. These Conditions will be governed by and interpreted in accordance with English law. Any dispute arising from or in
connection with these Conditions or a Ticket Holder’s attendance at the Event will be submitted to the exclusive jurisdiction of
the English courts. Notwithstanding the foregoing, we reserve the right to pursue any legal proceedings in a competent court
in the defendant's domicile, which proceedings shall be governed by and interpreted in accordance with English law.
55. These Conditions shall not affect a person’s statutory rights as a consumer. For further information about your statutory rights
contact Citizens Advice or the Department for Business Innovation and Skills.
56. To the fullest extent permissible in law, we shall be entitled to assign all and any of our rights and obligations under these
Terms and Conditions, provided that your rights are not adversely affected.
Definitions
57. When used in these Conditions, the following capitalised terms shall have the following meanings:
“Arena” means the area(s) within the Venue where performances will take place at the Event;
“Authorised Person(s)” means collectively all Event management, Venue management, Police, public bodies and agencies
responsible for safety and security in connection with the Event or the Venue, and their respective staff, officials, representatives,
officers and volunteers;
“Conditions” means these terms and conditions and the Site Rules which are incorporated into these Conditions by reference,
together with any amendments or updates to the same issued by or on our behalf from time to time;
“Event” means the Y Not Festival;
“Face Value” means the specified price of the Ticket only (including United Kingdom value added tax thereon) as stated on the
relevant Ticket, and excludes any Handling Fee (or part thereof) or other fees or charges paid by the Ticket Purchaser in respect of
that Ticket (including postage or courier charges);
“Force Majeure” means any cause beyond our control including, without limitation, an act of God, war, insurrection, riot, civil
disturbances, acts of terrorism, fire, explosion, flood, royal mourning, national mourning, theft of essential equipment, malicious
damage, strike, lock out, weather, third party injunction, national defense requirements and/or acts or regulations of national or
local governments, or the threat of any of the aforementioned;
“Handling Fee” means the fee payable per Ticket transaction or order, charged in addition to the Face Value of the Ticket, for the
processing and delivery of Tickets in that transaction or order (including United Kingdom value added tax thereon);
“Official Ticketing Agent” means our official appointed ticket agent for the Event, Packman Systems Limited trading as
Kaboodle, acting as our agent;
“Original Sale Price” means the specified price of each Ticket plus any Handling Fee (or part thereof) and other charges
necessary to effect the sale or trade of that Ticket (including postage or courier charges);
“Prohibited Item(s)” means any items which we or any Authorised Person deem to be dangerous or inappropriate including
(without limitation) those items specified in sub-paragraphs 31(b)(c) and (d) of these Conditions and any further items listed at
http://www.ynotfestivals.co.uk/safety/ from time to time;
“Site Rules” means all rules relating to the Venue made known to you by us or by any third party on our behalf whether in writing,
online or otherwise (including on display at the Venue);
"Ticket" means any ticket (whether a hard copy ticket or an e-ticket) evidencing a personal revocable licence from us for an
individual to attend the Event and the Venue in accordance with the details indicated thereon and also to camp at the Venue;
"Ticket Holder” means any individual possessing, holding or using a Ticket, including (without limitation) the Ticket Purchaser or
any person to whom the Ticket was issued or transferred;
“Ticket Purchaser” means the individual who has purchased a Ticket or Tickets through the Event’s official ticket programme;
“Venue” means the entire premises of Mouldridge Lane, Pikehall Nr Matlock, Derbyshire, DE4 2PH where the Event is scheduled
to take place including all adjacent and surrounding areas used or controlled by us in connection with the staging of the Event,
including without limitation any car park and camping sites; and
“We” means Y Not Festivals UK Limited (company number 08318496);
“Wristband” means any valid wristband given to a Ticket Holder in exchange for their Ticket at the Event, which may be
embedded with an RFID chip if it’s a cashless Event.
Camping
1. Camping at the Event is only permitted provided you purchase an appropriate Ticket. Anyone found camping without an
appropriate Ticket and/or Wristband will be removed.
2. Campers should pitch tents in designated camping areas only and stay out of fire lanes and other working areas. Gazebos,
awnings or trailer tents are not allowed on the campsite.
3. You should bring a tent that is sized for the amount of occupants. We reserve the right to refuse to allow any structures which
are too large or which we believe may cause a health and safety risk.
4. We will not be liable for any failure to provide any advertised facilities within the camping area
5. We do not accept any responsibility for theft, damage, loss or breakage to any of your property which you choose to bring
and/or leave at the campsite. All items brought to a campsite are brought and left at your own risk.
6. For safety reasons, we will not permit any gas canisters, nitrous oxide, cylinders or petrol cookers or aerosols over 250ml into
the campsites, or anywhere in the Venue. You cannot cook within the Venue other than within the campsite. Items which may
be used to cook within the campsite are subject to licence which may change on an annual basis. Please check with us before
bringing any cooking equipment onsite or using any such cooking equipment.
7. The Event has a no naked flame policy. Any fires; flares; fireworks; Disposable BBQs; Chinese Lanterns etc. will be
extinguished and the responsible Ticket Holder could be evicted from the Venue.
8. You are permitted to bring your own pre-cooked food and soft drinks for your own consumption in the campsites but not for
resale. In addition, you are only permitted to bring a reasonable amount of alcohol for personal consumption (which must be in
cans or decanted into a plastic bottle) into the campsites. Such items may only be brought into the Venue on first entry. Glass
and spirits and alcoholic beverages with alcohol content which exceed 60% ABV are strictly prohibited. Searches will be
undertaken upon entry and re-admittance to ensure compliance with the provisions of these Conditions. Any alcohol above the
permitted allowance will be confiscated. No food or drink can be taken from the campsite into the Arena.
9. You will indemnify us against the full value of any loss damage or excessive soiling to the Venue howsoever caused, unless
caused by us or an Authorised Person.
10. We will not be responsible for any claims for the injury to persons or loss or damage to property howsoever caused unless
such injury or damage was caused by faulty material or workmanship or negligence on our part or that of an Authorised
Person.
11. You must leave the camping area by midday on the Monday immediately following the Event at the latest.
Glamping
1. All standard camping terms and conditions are applicable in addition to the Glamping specific terms outlined in this section.
2. The price of accommodation purchased through us or our Official Ticketing Agent (if any) is fully guaranteed at the time that it
is booked (subject only to the correction of errors). We reserve the right to correct errors in both advertised and confirmed
price. We also reserve the right to amend prices with regard to changes in the external supplier costs (subject only to new
bookings or items on current bookings that have not yet been paid for).
3. When you confirm your accommodation booking you guarantee that you accept and accept on behalf of your party these
Conditions and have read the important information relating to your accommodation. These along with your booking
confirmation comprise your agreement with us and all those listed on the accommodation booking on behalf of whom the party
leader is acting.
4. No variations to the Conditions shall be valid unless agreed by us and our Official Ticketing Agent in writing.
5. When you confirm your booking you also agree to our and our Official Ticketing Agent processing personal information you
supply relating to you and your group in order to provide you with the services booked.
6. The accommodation booking dates are as stated on our booking confirmation and do not necessarily apply just to the festival
dates.
7. We and Official Ticket Agent are not responsible for your travel to and from the accommodation location or for any expenses
including travel, accommodation, subsistence or loss of earnings caused by delays howsoever caused.
8. Only those people named on your booking confirmation can use the accommodation (or other service) arranged by us. You
are not permitted to share accommodation with anyone else other than those on your booking.
9. The party leader and all guests:
a) undertake not to tamper with the structure or any part of the purchased accommodation;
b) undertake not to use any lighting, heating, cooking or other gas or electrical appliances within or close to the
purchased accommodation;
c) undertake to abide by local regulations (including those relating to noise);
d) will inform us or an Authorised Person of any issues with the purchased accommodation before use; and
e) indemnify us against the full value of any loss damage or excessive soiling howsoever caused, unless caused by us
or an Authorised Person.
10. You are liable for the cost of any damage or loss and we, our Official Ticketing Agent or our suppliers shall be entitled to
recover costs from you if necessary. A deposit or secure credit card may be required at our discretion.
11. The party leader shall be liable in the first instance for any claims against the party and be responsible for resolving all
disputes directly with the us or the relevant supplier.
12. Extra members may be added to your booking at any time, subject to availability and any additional payment being made. Up
until the balance due date, upgrades may be purchased subject to availability and price difference charges.
13. In order to make any changes to your booking please contact us at ticketing@ynotfestival.com or by telephone on 0844 967
0001. All requests are subject to availability, restrictions of supplies and may be subject to the payment of an administration
fee. If a change is possible you will be notified of any costs and sent confirmation on completion.
14. We reserve the right to make alterations to and correct any errors to the accommodation details before and after your booking
has been confirmed.
15. In the event that it is necessary to lower the class (based on our rating system) of your booked accommodation or cancel your
booking we will notify you. In the event that this happens you can choose to:
a) accept the changed arrangements as notified to you by us;
b) cancel your accommodation booking and (where we are not able to offer you an equivalent substitute) receive a
refund of all monies paid to us; or
c) accept the cancellation (if applicable) and receive a refund of all monies paid for the accommodation.
16. You will have no right to cancel and/or receive a refund in the event that operational changes (including but not limited to
changing your accommodation to another of the same or higher standard or any other change not listed in paragraph 15
above) are made to your booked accommodation.
17. We will not be liable for any costs or expenses you incur as a result of any change in or cancellation of the accommodation,
and our liability is limited to the price of the accommodation.
18. If we initiate a refund process under sub-paragraphs 20.a), 20.b) or 20.c) of the Ticket Conditions above, we will also offer a
refund (up to the price paid for the accommodation booked) for any accommodation that has been booked and paid for.
19. We will not be liable to pay any refund for the cost of accommodation booked where no refund is payable to the Ticket
Purchaser under the Ticket Conditions.
20. We do not accept any responsibility for theft, damage, loss or breakage to any of your property which you choose to bring
and/or leave in the accommodation. All items are brought and left at your own risk.
Campervans and Caravans
1. All standard camping terms and conditions are applicable in addition to the Campervan and Caravan specific terms outlined in
this section
2. Entry to the campervan/caravan field is only possible with the advance purchase of a campervan/caravan pass (as well as a
Ticket). One pass is required per campervan/caravan.
3. The campervan/caravan pass will not grant the holder entry to the Event. The holder of a campervan/caravan pass will be
denied entry to the Venue if they are not in possession of a Ticket and/or Wristband.
4. Campervan/caravan passes should be purchased in advance from our Official Ticketing Agent’s website.
5. Campervan/caravan passes are non-transferable and non-refundable.
6. We reserve the right to search all vehicles upon entry.
7. Campervans and caravans (including their contents) are brought and left at your own risk.
8. We do not accept any responsibility for theft, damage, loss or breakage to your campervan/caravan (or its contents).
9. For the purpose of campervan pass holders in the campervan/caravan field only, chemical toilets and gas canisters up to 13kg
shall be removed from the list of Prohibited Items in paragraph 31(b) of the Ticket Conditions.
10. Only purpose built live in vehicles (i.e. those with fitted sleeping, cooking and/or washing facilities) will be granted entry to the
campervan/caravan area. Any other vehicles, such as unconverted vans, buses, coaches and/or cars (unless towing a
caravan) will not be granted entry and will redirected to the other Event car park(s).
11. As stated above, cars or vans will be allowed into the campervan/caravan field if towing a caravan but then they must be
removed unless they fit within the designated 7 x 7 metre pitch space. Cars and vans must not be parked in any other areas of
the campervan/caravan area at any time. Room for campervans/caravans is limited at the Venue. You will be allowed 7 x 7
meters of space per campervan/caravan pitch, and an awning and/or a small space to accommodate an extra tent. It is your
responsibility to ensure all vehicles and tents fit into this area. Items found outside of your area by us or an Authorised Person
are liable to be removed from the Venue with no compensation payable.
12. Personal photographic identification will be requested upon entry into the campervan/caravan section of the Venue.
13. Electricity and water hook ups are not available.
Parking
1. Only customers holding a valid Parking ticket will be permitted to use the parking facilities.
2. Parking tickets can be purchased online through our website, in which case you will be sent a car park hanger in advance to
display in your vehicle on entry.
3. You can purchase tickets on the day (subject to availability and an increase in price), but we strongly recommend buying
tickets online in advance due to limited availability.
4. Price and availability information is subject to change without notification. Parking tickets are cheaper when purchased in
advance.
5. Parking ticket holders are entitled to one car parking space per ticket. The parking hanger must on display in your vehicle at all
times.
6. We reserve the right to search all vehicles upon entry.
7. No camping is permitted in the car parks and no sleeping in vehicles.
8. Vehicles (including their contents) are brought and left at your own risk.
9. We do not accept any responsibility for theft, damage, loss or breakage to your vehicle (or its contents).
Festival Shuttle
1. Only customers holding a valid Shuttle Bus ticket will be permitted to use the shuttle service to / from the festival site to/ from
Matlock bath or Buxton rail stations.
2. The Shuttle Bus ticket is valid for one journey in each direction (to and from the festival).
3. Shuttle Bus tickets can be purchased online through our website or you can purchase tickets on the day (subject to
availability), but we strongly recommend buying tickets online in advance due to limited availability.
4. Price and availability information is subject to change without notification.
5. All Shuttle Buses will drop off and pick up from a dedicated on-site coach park situated within the Venue, a short walk from the
main campsite entrance.
6. Running times will be published on our website prior to the Event.
7. We reserve the right to change running times to meet operational requirements without notification. It is your responsibility to
ensure you have given yourself enough time if you have somewhere to be. It is very likely there will be queues at the busier
times for the coaches and traffic conditions can be unpredictable.
8. If you have purchased in advance, your Shuttle Bus tickets will be sent to you at the same time as your Ticket to the Event.
We reserve the right to change the time your Shuttle Bus ticket is sent to you without notification

Buy Tickets With Confidence

Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)

More info
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Address

Pikehall Nr Matlock
Derbyshire
UK
DE4 2PG

Venue age restrictions:

Children under 15 will not be admitted.

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