The Who Hits Back!

Important information

Babes in arms/Under 2s free of charge but must be sat on an adult's lap.

Additional information

WHEN                       Friday 21^st July 2023

WHERE                      Totally Wicked Stadium, St Helens WA9 3AL

THE SHOW               Legendary rock band The Who will be back on the road for their UK 2023 tour ‘The Who Hits Back!’ with a live orchestra. They will be playing in Hull, Edinburgh, London, Derby, Badminton, Durham, St Helens and Brighton from 6^th-23^rd July. Joining them will be UB40 featuring Ali Campbell across all shows except London & Edinburgh. The band are set to perform music from throughout their nearly 60-year career, including sections devoted to classic albums Tommy & Quadrophenia as well as other beloved Who songs.

Gates Open             4:30pm

VIP TICKETS             The Who hospitality packages and VIP tickets come with many benefits such as private entry to the venue so you can skip the queues, access to an exclusive VIP lounge, premium seating, unrivalled stage views, as well as food and drink options. There's no better way to watch The Who and enjoy an unforgettable night of live music and entertainment 

https://www.seatunique.com/music-tickets/rock/the-who-tickets

Fan packages with premium seating, exclusive merchandise and other benefits can be purchased from www.ROBOMAGICLIVE.com

Corporate Hospitality Tickets can be booked by phone 01744 455086 by email hospitality@saintsrlfc.com or online using the venue’s hospitality partner SeatUnique

Ages                           All ages are welcome – see below for further details and advice.

Ticket With Travel  Big Green Coach will be operating a variety of routes to the venue.  Please click HERE to purchase a Ticket With Travel package.

ACCESSIBILITY TICKETS

Accessibility tickets can be purchased through  SEE tickets: Online at https://www.seetickets.com/tour/the-who or 0800 086 2714

Ticket Despatch        You will receive an email confirmation at the time of booking.  THIS IS NOT YOUR TICKET.  Your tickets will be sent to the same email address at a later date and no later than 4 weeks before the event.

                                                If you do not receive a confirmation email, please contact the agent who you purchased your ticket(s) from.

REFUNDS/EXCHANGES

• We regret that exchanges and refunds are not available, except in the unlikely event that the concert is cancelled and an alternative date is not available

BUYING TICKETS ON THE DAY

• If there are tickets available, the Box Office at the venue will be open from 09:00 on the day of the concert. Tickets will be priced higher on the day.

AGE RESTRICTIONS

• We advise that the event may not be suitable for young children, especially those under 2 years of age. However, if you do arrive with a non-ticketed child under 2 years old, please report to the box office where an attendant will provide a complimentary ticket.  You will need to purchase a ticket for all children 2 years and older.  Buggies may not be permitted.  Necessary care bags will be permitted, but please be advised that additional security checks may take place.


• There are no child discounts.


• Under 16s must be accompanied by an adult 18+

Schedule

• Gates will open at 4:30pm


• Please enter by the gates indicated by your tickets following the venue signage and/or instructions from the stewards. Your Block, Row and Seat number will be indicated on your ticket.


• Please allow plenty of time for your journey and for parking and transfer, as well as getting to your seat


• The concert will end at approximately 10:30pm

ENQUIRIES

• For any queries specifically relating to your ticket purchase and ticket delivery please contact the agent that you purchased from. This will be indicated on your confirmation email.


• For all other enquiries email enquiries@RoboMagicLive.com

RE-ENTRY

• The venue will be operating a no re-entry policy. Once you have entered the venue you cannot exit and re-enter

ACCESSIBILITY

• Accessibility Tickets


• Accessibility tickets can be purchased by calling See Tickets on 0800 086 2714
  
  
  
  • A complimentary carer ticket is available under certain circumstances and on provision of “proof of disability”. Such proof shall include:
    
    
    
    • Receipt of Higher rate of Disability Living Allowance (mobility or care component)
    
    
    • Receipt of Enhanced rate PIP (Personal Independence Payment)
    
    
    • A personal letter from your GP explaining that support is required and why
    
    
    
    
  
  
  • Assistance Dogs
    
    
    
    • Assistance Dogs are allowed into the stadium but please advise the venue at least seven days before the concert
    
    
    • Please ensure you purchase a ticket at the end of a row to allow your Assistance Dog to sit beside you
    
    
    • Due reference will be given to all aspects of safety and guidance from Guide Dogs for the Blind to ensure safety within the Stadium
    
    
    
    
  
  
  • Accessible Parking
    
    
    
    • Limited numbers of disabled car parking spaces will be available on a first come, first served basis
    
    
    • Details of cost and how to apply will be published nearer the event
    
    
    • You will need to provide proof of eligibility when parking on the night
    
    
    
    
  
  
  • Accessible Toilet Facilities
    
    
    
    • Accessible toilet facilities are available
    
    
    • If you experience any problems with the use of the accessible toilets, please contact the nearest steward
    
    
    
    
  
  
  
  

TRAVELLING TO THE TOTALLY WICKED STADIUM

Arriving By Car

• The Totally Wicked Stadium is located between Liverpool & Manchester and is easily accessible from both the M62 (Junction 7) and M6 (Junction 24)


• From the M62 follow the A570 (St Helens Linkway) and from the M6 follow the A580 and you will see signs to TW Stadium or a Rugby ball.


• Alternatively use the postcode WA9 3AL on your satnav

Parking

• There will not be any parking (other than for disabled patrons) available at the Stadium


• Please make use of the Local Authority Car Parks


• Birchley Street Car Park satnav WA10 1HT - 496 spaces


• Tontine Multi-Storey (Pedestrian access via staircase only onto Chalon Way West, not recommended for Disabled Parking) satnav WA10 1NU - 255 spaces


• Parr Street Surface Car Park satnav WA9 1JU - 57 spaces


• North John Street Surface Birchley Street Surface Car Park satnav WA10 2JT - 216 spaces


• Hardshaw Centre Rooftop (Pedestrian access via staircase only onto Hall Street, not recommended for Disabled Parking) satnav WA10 1EB - 170 spaces

By Coach

• Big Green Coach is the official carbon neutral travel partner for The Who UK tour. Click here for details and to book coach travel

By Train

• The nearest train station is St Helens Central, which is less than a 15 minute walk from the Stadium, with frequent services running to and from Liverpool Lime Street, Wigan North Western and Preston


• For the Manchester / Liverpool line, please use Lea Green Station which is less than two miles away from the Stadium


• On the main London / Glasgow line the nearest stations are Warrington Bank Quay and Wigan North Western which are both approximately 9 miles from the Stadium


• For more detailed rail information please call 08450 000 125

By Bus

• Visitors can travel to Peasley Cross Lane using the below routes (the stop is directly outside the Stadium)


• For journey times please call 0151 330 1000 or you can find full timetables by visiting co.uk or Merseytravel.gov.uk


• 17 Widnes - St Helens


• 28 St Helens Circular


• 30 Chain Line - St Helens - Sutton Manor


• 32 Clinkham Wood - St Helens - Sutton Manor


• 32A Clinkham Wood - St Helens - Clock Face


• 35 Gillars Green - St Helens - St Helens Junction

IS THE CONCERT SEATED?

• Yes, the concert is fully seated


• Please be aware that people may stand up around you within the seats


• Please note the pitch / floor seating is not tiered

IS THE CONCERT OUTDOORS?

• Yes

IF IT RAINS WILL THE CONCERT STILL GO AHEAD?

• Yes, the concert will go ahead in the rain so please come prepared


• Please bring clothing appropriate to expected weather conditions


• Please note that there will NOT be a luggage storage or cloakroom facility at the venue

CAN I BRING A BAG?

• Yes, but only one small bag (no bigger than A5 size) per person


• Please note there will be no bag drop facilities at this event


• All bags are subject to search so please avoid bringing one if you can as this will speed up your entry to the concert

CAN I BUY OFFICIAL MERCHANDISE?

• Yes, official merchandise will be available to purchase within the venue


• Do avoid unlicensed traders outside of the venue offering inferior goods


• The Totally Wicket Stadium is a cashless venue – all transactions will be via card

FIRST AID

• There are first aid facilities on site, and a designated first aid team will be available should you require any assistance

FOOD & DRINK

• Food and drink are not permitted to be brought into the venue


• You may bring one small, sealed plastic bottle of water per person, max 500ml


• If you have a medical condition such as diabetes, then a doctor’s note will permit diet-specific food and drink only


• A range of food and drink will be available to purchase at the venue


• The Totally Wicked Stadium is a cashless venue – all transactions will be via card

PHOTOGRAPHY

• Please do not bring professional audio/visual recording equipment as these will not be permitted within the venue


• Filming and flash photography is prohibited during the concert


• Any cameras that are deemed ‘professional’ will be confiscated until the end of the concert

DO’S

• Do keep your belongings with you at all times


• Do allow ample time to take advantage of the toilet facilities


• Do bring clothing appropriate to the weather conditions


• Do put any rubbish in the bins provided for you


• Do look out for official vendors and concessions stalls


• Do avoid unlicensed traders outside of the venue offering inferior goods


• Do report anything suspicious to a member of staff


• Do tune into local radio & check social medial for the latest travel updates

DON’TS

• Don’t bring food or drink (except one small, sealed plastic water bottle) into the venue


• Don’t arrive with any form of professional audio or visual recording equipment. There will be security checks in place and items may be confiscated if necessary


• Don’t bring large bags

PROHIBITED ITEMS

• Airhorns or other loud instruments


• Alcohol


• Animals/pets (service animals permitted)


• Any item which could be used as a weapon and/or compromise public safety


• Audio recording devices


• Bottles


• Canes (mobility canes are permitted)


• Cans


• Dangerous or hazardous items


• Drones


• Drugs and drug paraphernalia


• Fireworks, including sparklers


• Flares


• Flammables


• Food


• Glass vessels


• Knives


• Laser devices


• Poles


• Professional cameras or video recording equipment


• Promotional items (including flyers, samples, giveaways)


• Sharp objects such as knives or scissors


• Selfie sticks/tripods


• Smoke bombs, canisters or similar


• Torches


• Weapons of any kind (including replicas)


• All items will be confiscated and may be passed to the Police to deal with further


• Any person in possession of such items will be refused entry to the Stadium

SECURITY

• Your bags will be checked and you may be subject to a search on entry to the stadium. This is for everyone’s safety and we ask that you remain patient and co-operate with security staff


• We search everyone entering the venue and employ a range of other security measures in and around the site, some of which may not be visible


• Each member of staff is here to ensure your comfort and safety. They have all been briefed to keep an eye open for anything unusual


• Please arrive in good time as our enhanced security measures may mean that it might take a little longer to get into the venue


• In order to make the screening process go as smoothly as possible, please keep all personal items to a minimum. Only small handbags and shoulder bags will be allowed into the venue


• Please note that there will NOT be a luggage storage or cloakroom facility at the venue


• The use of threatening behaviour, foul or abusive language is strictly forbidden and will result in arrest and/or ejection from the Ground


• Racial, homophobic or discriminatory abuse is strictly forbidden and will result in arrest and/or ejection from the Ground

SMOKING

• The Totally Wicked Stadium does not permit smoking or vaping

TOILETS

• All customers have easy access to toilet facilities and there are wheelchair accessible toilets

UMBRELLAS

• Umbrellas are not permitted

PAYMENT

• The Totally Wicked Stadium is a cashless venue.

Seating plan