Before you contact us please be sure to check our frequently asked questions as our most common questions are answered there already, such as:
View your order, change your address & resend your order confirmation
If you still need to get in touch...
inc. booking fee
& facility fee
inc. booking fee
& facility fee
Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)
Age restrictions apply-see info
For information on disabled access please contact the venue on 0151 475 8888 or visit the website https://www.gigantic.com/venue/liverpool/liverpool-echo-arena.
Under 14's must be accompanied by an adult.
Please note that for events with standing tickets, NO UNDER 14s are permitted in the standing area. No refunds will be given if under 14s purchase standing tickets and are refused entry.
M&S Bank Arena is Liverpool’s leading music and entertainment venue, located on the city’s famous World Heritage waterfront. Since it first opened its doors in 2008, the arena has hosted a range of high profile events including the MOBO Awards, the MTV Video Music Awards and BBC Sports Personality of the Year, as well as global acts such as Beyoncé, Lady Gaga, Sir Paul McCartney, Queen and Stereophonics.
Find It-By CarFrom the North - take M6 to junction 26 and follow signs M58 Liverpool. Follow to end of M58 and follow signs for A59 Liverpool. Continue to follow A59 City Centre until picking up signs for the Albert Dock. This will take you right off the A59 onto the A5053 heading for the Albert Dock. The nearest car park to ACC Liverpool is on site: turn off at Queens Wharf where you will find a 1,600 space multi-storey car park. From the South - M6 to junction 21A, take M62 to Liverpool, follow signs for City Centre, until picking up signs for the Albert Dock. This will take you via the A59 onto the A5053 heading for the Albert Dock. The nearest car park to ACC Liverpool is on site: turn off at Queens Wharf where you will find a 1,600 space multi-storey car park. By TrainFrom the South - Virgin Rail operate hourly direct services to Liverpool Lime Street (London to Liverpool approx. 2.5 hours). From the North - Virgin Rail to Wigan North Western, Local train to Liverpool Lime Street. ACC Liverpool is a 15 minute walk from Lime Street, a short taxi ride, you can take a Merseyrail train to James Street or catch the Route S1 bus directly to ACC Liverpool. By BusThe City Centre Circular Route S1 links Lime Street railway station with Queen Square Bus Station, the Albert Dock, ACC Liverpool and other central tourist attractions. Route S1 operates every 10 minutes every day.
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Email : firstname.lastname@example.org
Phone : If you need to contact us by phone, please call 0115 807 7900 (+44 115 807 7900 from outside the UK).
Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF
Gigantic3-5 High PavementNottinghamNG1 1HF
© 2020 Gigantic Tickets Limited. All rights reserved.