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Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)
Facilities for Disabled CustomersWheelchair users Level access to the ticket office and main foyer is via main entrance and there is a wheelchair accessible toilet at this level. Viewing location for wheelchair users is located at rear of Stalls and there is room for one companion to sit alongside. Wheelchair users should allow time to access the main auditorium from the foyer because there is a change of level. Important Note to wheelchair users - New Wheelchair Lift installed. A new lift has now been installed (Thurs 17 Sept 2009) to take wheelchair users from the foyer to the wheelchair seating area at the rear of the stalls. Front Of House Staff will be available to assist where necessary, and would also be happy to purchase drinks and merchandise on your behalf. If you have any questions about the wheelchair lift prior to your visit, please telephone the Equal Access Line on 01865 320770. Hearing Impairment Infrared loop system fitted. Customers are advised to speak to a member of staff for assis
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Email : email@example.com
Phone : If you need to contact us by phone, please call 0115 807 7900 (+44 115 807 7900 from outside the UK).
Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF
Gigantic3-5 High PavementNottinghamNG1 1HF
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