Before you contact us please be sure to check our frequently asked questions as our most common questions are answered there already, such as:
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inc. booking fee
& venue restoration fee
Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)
Disabled customers are fully catered for. There is a ramp to the right hand side of the main foyer doors to give wheelchair access into the Foyer and from here there is a gentle slope into the auditorium and down to your seats. For customers who need to stay in their wheelchair whilst enjoying the show, there is a wheelchair bay to the left of the auditorium with allocated seats for carers directly in front. We have space for 4 wheelchairs. There is also a lift from the main foyer to take you to the Theatre Bar. We have a infra-red hearing system fitted in the auditorium which can be accessed by hiring a receiver from the confectionary kiosk for a refundable deposit of £5. Occasionally we have sign interpreted performances. For more information on this please contact the group sales department on 01803 380842. We have easy access toilets located between Breezes and the main foyer and also just through the fire exit by the wheelchair bay in the auditorium. Also for customers requiring access directly into th
We are located on Torbay Road in Torquay right on the seafront.There are two car parks at the end of the road which operate on a pay and display basis.Torquay train station is approximately 15 minutes walk from the theatre and there are great bus links. For more travel information please visit www.firstgroup.com, www.stagecoachbus.comor www.nationalrail.co.uk
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Email : firstname.lastname@example.org
Phone : If you need to contact us by phone, please call 0115 807 7900 (+44 115 807 7900 from outside the UK).
Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF
Gigantic3-5 High PavementNottinghamNG1 1HF
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