Before you contact us please be sure to check our frequently asked questions as our most common questions are answered there already, such as:
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inc. booking fee
Please read the following terms & conditions relevant to this event before you purchase tickets:
THE NAME OF THE LEAD BOOKER WILL BE PRINTED ON EACH TICKET.
The name cannot be changed once the purchase has been made.
When the lead booker attends the show they will be asked to present matching PHOTO ID to gain entry to the venue.
IF THE ID DOES NOT MATCH YOU WILL BE REFUSED ENTRY. Failure to adhere to the terms and conditions may result in the customer's order being cancelled.
PLEASE NOTE: If you are booking more than one ticket, your guests must arrive at the concert at the same time as the lead booker. Guests should not arrive separately as they have no matching photo ID and can only gain access with the lead booker and ticket bearing the lead booker's name.
If for any reason the lead booker is unable to attend, the only places that tickets purchased here can be re-sold to another customer for entry to the show is through "Twickets". Other than this TICKETS ARE STRICTLY NOT TRANSFERABLE.
Maximum 6 tickets per person.
Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Email : firstname.lastname@example.org
Phone : If you need to contact us by phone, please call 0115 807 7900 (+44 115 807 7900 from outside the UK).
Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF
Gigantic3-5 High PavementNottinghamNG1 1HF
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