Before you contact us please be sure to check our frequently asked questions as our most common questions are answered there already, such as:
View your order, change your address & resend your order confirmation
If you still need to get in touch...
Travel by train: Victoria. Nearest tube: Victoria
The Other Palace Studio was designed to offer a diverse programme including cabaret, music, musical theatre and comedy.
The Other Palace, formerly known as the St. James Theatre is a London West End theatre, and the first newly built theatre complex in central London for 30 years. It features a 312 seat theatre, a 100 seat studio theatre, a brasserie and lobby bar offering delicious food, fine wines and cocktails. Its location in SW1 alongside Buckingham Palace offers visitors the chance to step away from the crowded pavements of the West End and take sanctuary in the peaceful neighbourhood of the modern St James Theatre.
The Other Palace also incorporates a full broadcast TV facility enabling shows to be broadcast on BSkyB and to a worldwide audiences via online television.
The building was designed by Foster Wilson Architects and features a sculptured staircase designed by international award winning artist designer, Mark Humphrey. Crafted in Pietra Santa, by Porcelli Marmi, where Michelangelo carved David, the work of art staircase celebrates the best of British design alongside Italian craftsmanship.
The Other Palace's Creative Director Robert Mackintosh had been looking for the opportunity to create a smaller, off-Broadway type theatre for smaller shows or show just starting out. He'd felt that London was lacking in this type of venue for some time and so set out to make his dream a reality. Eventually, just the opportunity he had been looking for sprung up: a smaller theatre site on 12 Palace Street. He jumped on it and started developing his vision of the venue's future. The venue ended up being even more than he could have hoped for, not only did it have a theatre but also a studio and space besides for the lobby, bar, brasserie, and all the amenities The Other Palace offers today.
In September 2012 the theatre opened its doors for the first time with a performance of Sandi Toksvig’s Bully Boy, starring Anthony Andrews and Joshua Miles and shortly afterwards the The Other Palace studio space began showcasing excellent comedy, jazz and cabaret
Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Email : firstname.lastname@example.org
Phone : If you need to contact us by phone, please call 0115 807 7900 (+44 115 807 7900 from outside the UK).
Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF
Gigantic3-5 High PavementNottinghamNG1 1HF
© 2019 Gigantic Tickets Limited. All rights reserved.