inc. booking fee
& facility fee
inc. booking fee
& facility fee
Please read the following terms & conditions relevant to this event before you purchase tickets:
1 Your ticket(s) are digital tickets that will be delivered in the lead up to the show to the ticket vendor’s app/wallet which you will be instructed to download to your smart device.
2 When arriving in groups, the lead booker must be present in order for the whole party to enter the venue. All members of the party should enter the venue at the same time.
3 In order for tickets to be valid, on arrival at the show the lead booker may be asked to provide the following items alongside their ticket(s):
4 Your ticket purchase constitutes a personal, revocable license and, at all times, remains the property of the promoters.
5 Your ticket/s are sold directly to you the consumer. All ticket purchases will be monitored and if there is a reasonable suspicion that tickets are being purchased by businesses traders or so called “ticket touts”, “ticket scalpers”, “ticket brokers” or unauthorised “secondary ticket agents” this will be considered a breach of the terms and conditions of sale and tickets could be cancelled at the promoter’s discretion. By accepting these terms and conditions you confirm that you are a consumer.
6 Your ticket/s will IMMEDIATELY BECOME INVALID if resold OR OFFERED FOR SALE unless the sale is through the official ticket agent fan to fan exchange. Tickets sold via third parties and other unauthorized outlets, including online auction sites, are not valid for admission. The resale of a ticket renders it invalid and may lead to refusal of entry.
7 Ticket sales are limited to a maximum of 6 per transaction.
8 Only tickets purchased through approved ticket agents are valid for admission. The venue reserves the right to refuse admission.
9 You will need to use a mobile smartphone to access tickets which will require an app to be downloaded to your device.
10 You may be required to comply with any local Covid 19 regulations required at the time of the concert.
Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)
Age restrictions apply-see info
To better accommodate your needs, Utilita Arena has requested that all accessible seating ticket accommodations be solicited only through their representatives. Please contact a Utilita Arena representative for further help with your ticket purchase.* Advance ticket purchase may be required. Telephone Number: 0191 260 6066 The Arena Box Office has a low window to facilitate wheelchair access to services
As a responsible entertainment venue, the safety and comfort of our patrons is paramount. This Duty of Care is particularly relevant when protecting minors under 14 years old; as such our policy is that all children under *14 years old must be accompanied by an adult, defined as someone 16+ years of age who will be present for the full duration of the event. For certain shows where the audience is both seated and standing, no one under 14 years old will be permitted AT ALL to stand on the auditorium floor. Parents should always be aware of their general responsibilities regarding their children’s safety in situations where they are outside their direct control, and indeed legislation detailing these responsibilities Directions:The Utilita Arena Newcastle is only 3 minutes from the A1 North - South route. Take the A184 signposted 'City Centre', then follow the A189 over the Redheugh Bridge. When in the vicinity of the Arena, follow the signs to the appropriate car parks. Parking:There are over 600 parking spaces available on site that are security patrolled. Alternatively, there are thousands of additional spaces located within 5 minutes walk of the Arena. Orange badge holders can park at the Arena free of charge at the designated car park, close to the entrance of the building. Book your car park place when you purchase your tickets and save money! Public Transportation:Take local bus services or the Metro to Central Station and the Arena is approximately 5 minutes walk away. All public travel information is available from the Nexus website or Traveline on 0870 608 2 608. General Rules:No cameras or recording devices allowed. No re-admittance. No food or drink to be taken into the arena.The venue is non-smoking throughout Miscellaneous:For general venue enquiries, please call 0870 700 0971.
Reserved seating or standing depending on the event. Lots of fast food outlets available and four fully licensed bars. Box office opening times: evening shows from 4pm, or 1 hour before doors for earlier shows.
Venue Safety page http://www.metroradioarena.co.uk/venue-information/venue-safety/
Public safety continues to be our priority. We’re doing all we can to keep you safe at our venue. Please remember we do not permit backpacks or large bags and you will be screened upon arrival. Read more about our safety policy here
Our Bag Policy
We encourage you to only bring essential items and stress no large bags or backpacks at all will be permitted into venue.
We will not allow any large bags, backpacks, holdalls, luggage or computer bags into the venue. There is no storage or cloak room facility available so please make alternative arrangements before arriving to the venue.
Exceptions will only be made for those with medical requirements and/or special needs, we ask this is communicated to venue ahead of visit for ease of entry. Please contact us on email@example.com
All entry constitutes consent to search.
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Email : firstname.lastname@example.org
Phone : If you need to contact us by phone, please call 0115 807 7900 (+44 115 807 7900 from outside the UK).
Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF
Gigantic3-5 High PavementNottinghamNG1 1HF
Terms & Conditions
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