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Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)
More infoDisabled visitors
A viewing platform is available. Places on viewing platform cannot be reserved or guaranteed. The disabled car park is not restricted to badge holders. Please inform staff and you will be directed to it. It is approx. 50 metres from the disabled car park to the concert arena along a grass path.
There are disabled toilets inside the arena. Registered assistance dogs are permitted, but the live sound may disturb the animal. No other dogs are allowed on site.
Lasers and strobe lighting may be used as part of the performance. See our access policy or contact box office on 03000 680400
The Venue
Concert timings
Concert car parks open at 5pm. The arena opens at 6pm, with live music starting at about 7.30pm and finishing about 10.30pm. These times are approximate; the latest updates on running times will be posted here approximately 2 weeks before the concert.
Site opening times
A site entrance fee applies before 5pm. Free access to concert car parks from 5pm. Ticket checks will in place at the entrance to the forest. Please have your tickets ready to show on request.
Seating
This is an outdoor venue. Seating is not provided or reserved. You are welcome to bring folding picnic chairs or rugs. If a standing area has been designated directly in front of the stage, seating brought into the venue will not be allowed in this area.
Food & drink
A full licensed bar and a variety of hot food outlets are available. Please note bar and food outlets do not accept card payments.
You are welcome to bring picnics, but please check the terms and conditions carefully as some items are not permitted in the arena. BBQ's are not permitted in the arena or parking area.
General information
What to wear
We advise that you wear suitable clothing and footwear for an outdoor event. Unfortunately, we cannot permit umbrellas to be taken into the arena. As this is an outdoor venue you may like to bring insect repellent.
Cash Points
There is no cashpoint at the venue. The nearest cash point is in Pickering, 9 miles away.
Telephones
The nearest public pay phone is in Dalby Village, approx. 3 miles away. Mobile network signals are generally poor but EE and Vodafone may
work at the top end of the arena.
Local Accomodation
No camping will be allowed on site or in the car park area.
Nearest campsites:
Dalby Forest Concert Camping (10 minute walk away) Tel:01751 460590
Pexton Moor Farm (5 miles away) www.dalby-forest.co.uk or 01751 460294
In addition Forest Holidays luxury cabins are available at Keldy and Cropton (12 miles away) www.forestholidays.co.uk
How to get there
Directions to Dalby Forest
North of Thornton-le-Dale near Pickering. The event is signposted from the A170 and the A169. Grid ref: SE 884898. (Car satellite
navigation systems do not give useable directions to the venue).
Cars must enter via the main Dalby Forest entrance to filter into the one-way system. The concert arena is 4 miles from the main forest entrance.
Travel Info
Sufficient car parking for visitors is provided on site. Vehicles should not be left overnight in the car parks.Please consider the environment and car share where possible.
The nearest train stations are Malton (17 miles away), or Scarborough (19 miles away), on the Liverpool to Scarborough line.
Stephensons of Easingwold are offering coach transport, from selected pick up points. Contact them directly to book or for more info.
At the end of the night, taxis must be on site by 10.30pm to pick up their customers. Please book your taxi in advance as there are very few taxi firms in the local area.
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
You may also want to take a peek at our Privacy Policy too so you know you really are in the safest of hands.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Email : customerservices@gigantic.com
Phone : If you need to contact us by phone, please call 0115 807 7900 (+44 115 807 7900 from outside the UK).
Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF
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