Before you contact us please be sure to check our frequently asked questions as our most common questions are answered there already, such as:
View your order, change your address & resend your order confirmation
If you still need to get in touch...
inc. booking fee
inc. booking fee
Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)
Age restrictions apply-see info
This concert is an outdoor event and will take place on the Castle’s PageantField. The event is accessible for wheelchair users and there are a number of limited placesavailable on a special viewing platform.Please telephone 0870 442 2393 for further information and to reserve your space
Directions: Warwick Castle is situated in the heart of Warwick town centre and less than two miles from junction 15 of the M40. Please follow the brown and white tourism signs/concert directional signage. Children under 16 years must be accompanied by a responsible adult. Children under 4 are free. Picnics: This is not a picnic concert. Picnic chairs will be permitted but only at the rear of the arena. No picnic, glass or plastic bottles will be allowed into the arena. Refreshments, including catering and bars, will be available on site. No shelter is provided in the concert arena.Gazebos: Gazebos or tented structures are not permitted.Essential concert information:Gates open at 6.00pm. These are located in Lodge Drive (Castle Hill roundabout) Yew Hedge Gate (between Stables courtyard and the town gate) Peacock Garden Gate (on the main drive below the Conservatory) and Pageant Gate (Bay 5 in the main car park).The concert programme will commence at 7.30pmThe concert will finish at approximately 10.00pm
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Email : email@example.com
Phone : If you need to contact us by phone, please call 0115 807 7900 (+44 115 807 7900 from outside the UK).
Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF
Gigantic3-5 High PavementNottinghamNG1 1HF
© 2021 Gigantic Tickets Limited. All rights reserved.