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Please read the following terms & conditions relevant to this event before you purchase tickets:
NICKELODEON SLIMEFEST 2020 TERMS & CONDITIONS“Event” means the Nickelodeon SLIMEFEST Shows 2020, which are scheduled to take place during October at the Venue.“Promoter”, “We” or “Us” means DHP Family Ltd.“Terms and Conditions” means these terms and conditions.“Ticket” means any ticket and/or wristband that is valid for admission to the Event. “Venue” means SSE Arena, Wembley. “Nickelodeon” means Nickelodeon UK Limited.“You” means you as the purchaser or holder of the Ticket(s) and “Your” shall be read accordingly.These Terms and Conditions should be read in accordance with the terms and conditions of the authorised ticket agent from which You purchased Your Ticket, and the Venue in which you are attending. In the event of any differences between these Terms and Conditions and the terms and conditions of the relevant authorised ticket agent, these Terms and Conditions shall prevail.All Tickets are sold subject to these Terms and Conditions. Purchase of any Ticket(s) confirms Your acceptance of these Terms and Conditions on Your behalf and on behalf of any person for whom You are purchasing a Ticket. These Terms and Conditions are subject to change from time to time any updates will be published on www.nickslimefest.co.uk.TICKET PURCHASE1. There are three Ticket types for this Event:• SLIME PIT (general admission);• Standing Adult (general admission); and • Seated - Adult or Child (reserved seat).2. Prior to completing the purchasing order for your Ticket(s), please check the order carefully as mistakes cannot be corrected once the order is submitted.3. Ticket prices may increase or decrease subject to availability of tickets to the Event. Ticket prices are as stated on the www.nickslimefest.co.uk, at the time of purchase. 4. The Promoter has the right to reduce the ticket prices through competitions, offers, discounts or concessions at any time. The Promoter has the right to withdraw any competitions, offers, discounts or concessions at any time.
ADMISSION TO THE SLIME PIT5. Adults will not be allowed into the SLIME PIT. 6. A designated parent or guardian is required to take all children in their party who have a SLIME PIT ticket to the SLIME PIT zone upon arrival.7. There is a small risk of minor skin irritation after contact with the SLIME. Discolouration and/or staining of hair, skin, clothes, accessories and shoes is also possible. SLIME should not be eaten. We advise against allowing technical devices, including but not limited to mobile phones and cameras to come into contact with SLIME. None of the Promoter, ticket agent, Venue or Nickelodeon accept any responsibility for any damage to any personal effects or property following contact with SLIME. 8. If a child needs to leave the SLIME PIT during the Event for any reason (aside from needing the toilet) they will not be re-admitted to the SLIME PIT. 9. The Promoter and Venue reserve the right to remove children from the SLIME PIT where they have gained unauthorised access. Non-admittance into the SLIME PIT may jeopardise the seats of any parents or guardians in the seated area as the whole party will need to be seated together and there may not be any extra seats available to accommodate those children not admitted into the SLIME PIT.
TICKETS AND PROHIBITION ON TRANSFER10. Each Ticket allows the entry of one person to the Event on the day or days as shown on the Ticket(s). The Ticket only permits access to the area stated on the Ticket. There is no readmission or pass-outs of any kind during the Event. 11. Tickets are non-transferable to other Events held by the Promoter on alternative dates or times. 12. Tickets bought from unauthorised agents are not valid and admission may not be granted to the Event with any Ticket bought from unauthorised agents.13. Tickets are personal revocable licences and remain the property of the Promoter at all times and subject to these Terms and Conditions. You may not re-sell or transfer a Ticket (or any Tickets) for any reason whatsoever. If a Ticket is re-sold, transferred or advertised for profit or commercial gain or used for competitions, promotions or hospitality packages by anyone other than the Promoter, or an authorised sub-agent, it will become invalid and You will be refused entry to, or removed from the Venue without refund.
VENUE ENTRY, REQUIREMENTS AND BEHAVIOUR14. Age restricted tickets for the Event are: • SLIME PIT – 10 to 14 years• Standing Adult - 15+• Seated – All Ages15. Event age restrictions are clearly noted on each Ticket for the Event. Ticket holders to age restricted areas must be able to prove their age on request. Suitable proof of age identification may be required when producing Your Ticket upon entry and/or at various areas of the Venue. Suitable forms of ID include a passport, birth certificate, or School ID. If these conditions are not met the Promoter reserves the right to refuse entry to the Event and no refund will be issued.16. All children under 15 must be accompanied by a parent or legal guardian or an authorised adult aged 18 years and over. Adults can accompany up to 4 children.17. You must have a valid Ticket, that is not damaged or altered, to be admitted to the Event.18. You are solely responsible for the safe-keeping of your Ticket. We are not responsible if it is lost, damaged, stolen or destroyed.19. There will be no admission to the Event before the designated opening times on any day of the Event. Last admission to the Event will be at the discretion of the Promoter and Venue: Doors Show Starts Monday 26th October 2020 12:30 14.00 Monday 26th October 2020 17:30 19.0020. All advertised times are approximate and subject to change. It is Your responsibility to make appropriate arrangements to ensure that You arrive at the Venue in sufficient time in case the Event or performance starts early or otherwise, and to ensure that You are able to stay until the close of the Event or performance should You wish to if it overruns. You may be required to queue, so please arrive early to avoid disappointment. We will not be responsible to make any refund or meet the costs of any alternative travel arrangements or for any loss of enjoyment or other indirect loss as a result of an Event not running to the precise advertised times.21. The Event experience will last approximately 90 minutes from the advertised start time and include performances, warm up acts, camera rehearsals, slime clean up and on-stage managed exit from the arena. The 90 minute experience does not constitute 90 minutes of non-stop performances from participating acts. The Event may run over 90 minutes due to filming purposes so please leave plenty of time when planning your travel arrangements.22. Special Effects – This Event may feature the use of water, smoke, CO2, confetti, SLIME, flame, glitter and pyrotechnics effects throughout. If this is a potential health issue for you, please contact firstname.lastname@example.org. to discuss it further.23. Warning – Prolonged exposure to loud noise may cause damage to Your hearing.24. Where ear defenders/ hearing protection are available on site these will only be suitable for adults. Accordingly, parents/ guardians will be responsible for purchasing ear defenders/ hearing protection for their child off site, if necessary, prior to attending the Event, and may need to be shown to Event staff if requested.25. You must comply with any and all instructions given to You by the Promoter and/or all Venue stewards and staff at the Event.26. Due to legal artist performance rights and royalty obligations, You cannot bring any video or audio recording equipment or any camera which is over 35mm or with a detachable lens onto the Venue site. You will not be allowed to enter the site if You bring equipment that, at the discretion of our security, infringes on these rules.27. You shall not bring all or any of the following into the Venue: fireworks, laser pens, laser equipment, animals (except assistance dogs subject to Venue conditions), items with an open flame and illegal substances including legal highs, your own food and drink (please note both of these will be available to purchase at the Event), bottles, cans or glass containers, or any item which the Promoter considers could be used as a weapon and/or compromise public safety or which may pose a hazard or nuisance to any other person (including sharp or pointed objects such as knives), explosives, smoke canisters, aerosols, air-horns, noise makers, flares and poles, or any article to be used for a commercial or charitable purpose. The Promoter shall be entitled to confiscate any merchandise purchased outside the Venue. Any person in possession of such items will be refused entry to or removed from the premises and will not be issued a refund. Please note that deck chairs, folder chairs, tables and picnic baskets will not be allowed into the arena.28. Searching is a condition of entry to the Event. The Promoter reserves the right to conduct security searches and confiscate any item which in the opinion of the Promoter (or relevant venue operator) may cause danger or disruption, be a health and safety risk, not be suitable to be taken into the Event or is one of the items not permitted in the Venue as detailed in these Terms and Conditions. Anyone found in possession of illegal substances or contraband goods will be refused admission to or removed from the Venue and may also be liable for prosecution. Any items found that may be used in an illegal or offensive manner will be confiscated, regardless of whether or not the item itself is illegal.29. The Promoter reserves the right to refuse You entry to and/or remove You from the Event. In particular but without limitation You may be refused admission to or be removed from the Event for any of the following reasons: health and safety or licensing reasons; if You behave in a manner which has or is likely to affect the enjoyment of other persons at the Event; if You use threatening, abusive or insulting words or mannerisms; if, in the Promoter’s reasonable opinion, You are acting under the influence of alcohol or drugs; if You fail, when required, to produce proof of identity or age; if You refuse to comply with the Promoter’s security searches; if You breach these Terms; and/or if Your Ticket is void.30. All guests are asked to observe and comply with safety advice, site signage and ‘No Smoking’ areas. In accordance with Smoke-Free Regulations, the indoor and tented arenas and other areas of the Event are designated ‘No Smoking’ areas. Normal statutory rules and regulations apply and should be observed at the Event and failure to do so may result in ejection from the Event.31. You shall not bring into the Venue or display or distribute (whether for free or not) at the Event any sponsorship, promotional or marketing materials.32. Anti-social behaviour and illegal activities, including use, supply and possession of illegal substances will not be tolerated and You will be ejected from the Venue without refund.
CANCELLATION, POSTPONEMENT AND ALTERATIONS33. The Event is subject to licence.34. Tickets are non-refundable, non-transferrable and cannot be exchanged. Once purchased, refunds or transfers on Tickets will only be available in the case of cancellation or the Event being rescheduled and not for any other reason.35. Tickets are sold subject to the Promoter’s right to alter or vary the published Event program, which may result in changes to the performance line-up, playing times or any other aspect of the Event. The Promoter reserves all rights in this regard. Advertised artists will not perform at every show. Acts will be announced at different times in the lead up to the Event. Once acts have been announced, the schedule of booked acts can be found on www.nickslimefest.co.uk and www.nick.co.uk/SLIMEFEST. Due to unforeseen circumstances, acts may change or be substituted at the last minute.
MEDIA AND FILMING36. By attending the Event and entering the Venue, You consent (and the consent on behalf of any person for whom You have purchased Tickets) to being filmed, recorded and/or photographed at the Event (the “Footage”) or televised by means of a tape or video recording that may be used currently (i.e. live) and/or at a later date. To the fullest extent allowed by law, you hereby release Nickelodeon and its worldwide affiliates and their sponsors of any liability for any loss, damage or injury to person or property during or in connection with such Footage. You also hereby grant Nickelodeon, its successors and assigns (without any further payment or compensation to You), the right to use and to permit others to use your name, voice and likeness and to exhibit and exploit all or any part of the Footage in all media (including social media) worldwide in perpetuity at Nickelodeon’s sole discretion. You warrant (and procure that any person for whom You have purchased Tickets warrants) Your rights to authorise such use. 37. CCTV and film camera may be present and/or in operation at the Venue for the prevention of crime. By attending the Event You may be captured on CCTV and the police or security staff may access this and/or may carry out additional filming at the Venue for the security of customers attending the Event.
MERCHANDISE38. Official merchandise is only available to purchase online at www.nickslimefest.co.uk and inside the Venue. The Promoter does not accept any responsibility for the sale of merchandise unofficial merchandise in or outside the Venue. You should direct any queries relating to merchandise to the Venue on email@example.com
ACCESSIBILITY39. The Promoter takes the needs of customers who are disabled or who have other access requirements very seriously and actively encourages people of all abilities to attend the Event.40. If you require disabled/accessible seating or you would like to discuss any accessibility concerns, please contact SSE Arena, Wembley by phone: 020 8782 5629 or by email: firstname.lastname@example.org 41. If You have not notified the Promoter of Your access requirements sufficiently in advance (which must be prior to the purchase of your Ticket(s) for the Event) we cannot guarantee that we will be able to cater to Your needs, though we will use reasonable endeavors to do so.
GENERAL42. You agree that neither the Promoter, nor any third party connected with or providing services for the Event, including Nickelodeon (“Connected Third Party”) will be liable for any loss, injury or damage to any person (including Yourself) or property however caused: (a) in any circumstances unless due to the negligence of the Promoter or any Connected Third Party; (b) in circumstances where such loss or damage is not a reasonably foreseeable result of any action or inaction on part of the Promoter or any Connected Third Party (save for death or personal injury due to the negligence of the Promoter, or any Connected Third Party); and/or (c) to the extent that any loss or damage results from the breach by You of any of these Terms and Conditions.43. You agree that neither the Promoter nor any Connected Third Party: (a) shall be liable to You for any indirect or consequential costs, claims, actual or alleged losses howsoever arising out of or in connection with the Event; and (b) will have any liability to You whatsoever for any losses or expenses incurred in connection with the Event or any cancellation of the Event, including, without limitation, costs of any personal travel, accommodation or hospitality arrangements made relating to the Event. 44. Nothing in these Terms and Conditions shall purport to limit or exclude liability for fraud or fraudulent misrepresentation or any other liability that cannot be excluded at law.45. The Event operates licensed bars and You need to be over the age of 18 to purchase alcohol at the Event. Please be aware that if we think that You look 25 years or younger You may be asked to provide proof of identification and if You are unable to do so You will not be served alcohol.
Valid proof of age:• Current Passport• Current UK Driver’s License or Provisional License
Plus the following cards (part of the PASS Scheme):• VALIDATE UK• CitizenCard46. If before or during the Event You have a complaint in relation to the Event (including without limitation in relation to Your ability to view the Event), please contact the Promoter or a steward promptly since complaints are very difficult to deal with after the Event.47. To the extent permitted by law and with Your consent, personal information provided by You to the Promoter will be used for all purposes reasonably connected with the operations of the Event and the Promoter.48. The Promoter will not be liable to You for failure to perform any obligation under these Terms and Conditions to the extent that the failure is caused by Force Majeure, where Force Majeure means any cause beyond the Promoter’s control including, without limitation, an act of God, insurrection, war, riot, civil disturbances, any act or threatened acts of terrorism, fire, explosion, flood, royal mourning, national mourning, theft of essential equipment, malicious damage, subsidence, structural damage, outbreak of epidemics, pandemics or other natural physical disaster, failure or shortage of power supplies, strike, lock out, abnormally inclement weather, third party injunction, national defence requirements and/or acts or regulations of national or local governments, civil commotion and the default, cancellation, unavailability or other act or omission of any talent.49. The Promoter shall be entitled to assign all and any of its rights and obligations under these Terms and Conditions, provided that Your rights are not adversely affected.50. If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court, the invalid or unenforceable provision shall be severed or amended in such a manner as to render the rest of the provision(s) and remainder of these Terms and Conditions valid or enforceable.51. If the Promoter delays or fails to enforce any of these Terms and Conditions it shall not mean that the Promoter has waived its right to do so.52. Save for any Connected Third Part (including Nickelodeon), any person, other than the Promoter, who is not a party to these Terms and Conditions shall have no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions.53. Nothing in these Terms and Conditions and no action taken by You or the Promoter under these Terms and Conditions shall create, or be deemed to create, a partnership, joint venture or establish a relationship of principal and agent or any other fiduciary relationship between You and the Promoter.54. These Terms and Conditions shall be governed by the laws of England and Wales and the parties agree to submit to the exclusive jurisdiction of the Courts of England and Wales.
Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)
Age restrictions apply-see info
The Arena is fully accessible to wheelchair users. Access is via any of the front/foyer entrance doors as well as both the South West and North West entrances. New lifts provide access to the restaurant and there are lower counters on selected merchandise and refreshment concessions. In addition to this there are wheelchair accessible bays within the auditorium and toilet facilities throughout the Arena.
Toilets for disabled visitors are located in the middle of both concourses and are fitted with standard RADAR locks. Patrons who hold their own keys will be able to access the toilets using these. For those that don't have a key they are available from the Information points on both concourses, located next to the disabled toilets.
Assistance dogs are welcome, although (dependent on sound levels) they are not allowed to remain in the auditorium during performances and alternate provision will be made. Call 020 8782 5629.
PLEASE NOTE - SSE Arena Wembley DO NOT accept letters of authorisation when collecting tickets.
Children under 15 must be accompanied by an adult aged 18 or over, and children under 16 cannot enter the standing area and may only enter the event with seated tickets.
Travelling by car:
The Wembley complex is located just off the A406 North Circular Road within easy reach of central London and the rest of the country, with major motorways connecting nearby.
If you're coming:
From the North
M1/A1 > A406 > A404
From the East
M11 > M25 (J23) > A1 > A41 > A406 > A404
From the South
M25 (J8) > A217 > A240 > A24 > A3 > A306 >A205 > A406 > A404
From the West
M4 > A312 > A40 > A406 > A404
Wembley’s three official on-site car parks offer the closest, most secure parking available on a pay on entry basis. You can pre-book parking for Wembley events on-line up to the last working day (Monday to Friday) prior to the event. Pre-booking will guarantee you a parking space on the Wembley Complex. Visit www.csparking.com
Most of the time all cameras are NOT allowed into the auditorium at the request of the artist, when they are permitted only small cameras will be allowed into the Arena. Professional cameras and video/audio equipment are strictly prohibited AT ALL TIMES. Live video/audio recordings made without the permission of the artist/promoter are prohibited.
Tickets can be collected from the Arena Box Office on Arena Square.
Please note that Wembley Arena is a NO SMOKING venue Unfortunately there are no cloakroom facilities in the Arena.
Crowd surfing is not permitted. Crowd surfers will be removed from the standing area. Persistent offenders may be ejected from the venue.
ATM facilities are provided in the Arena.
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
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Phone : If you need to contact us by phone, please call 0115 807 7900 (+44 115 807 7900 from outside the UK).
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