Before you contact us please be sure to check our frequently asked questions as our most common questions are answered there already, such as:
View your order, change your address & resend your order confirmation
If you still need to get in touch...
inc. booking fee
& facility fee
inc. booking fee
& facility fee
Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)
Age restrictions apply-see info
Call Box Office Manager on 020 8354 3300 between 10am and 6pm (Monday-Friday)
Gigs: The minimum age is 8 unless with written permission from venue management. Under 14s must be accompanied by an adult.
Clubs: Strictly over 18s (Photographic ID may be required)
To find O2 Shepherds Bush Empire visit www.maps.google.co.uk
Travel information in and around London visit www.tfl.gov.uk
For customised travel plans, please use TFL's Journey Planner
Cabs - Compare & book minicabs for O2 Shepherd's Bush Empire with minicabit. Enjoy 10% off all trips arriving between 7-8pm. Book via minicabit.com or download the iPhone app now.
Nearest Car Parks:
Westfield Shopping Centre westfield.com/london
Parking at Westfield London between 6pm-12am is just £3 per vehicle for O2 Shepherd's Bush Empire customers. Please collect a follow-up ticket from the venue box office or from door staff in the foyer. Vehicles that enter or leave outside of these hours will be subject to Westfields usual rates. The O2 Shepherd's Bush Empire accept no responsibilty for claims in relation to parking charges.
When exiting Westfield London, insert original ticket to the pay machine before departure and immediately insert the follow up promotional voucher for the �3 rate.
Nearest Tube Station:
Shepherd's Bush (Central Line),Shepherd's Bush (Hammersmith & City Line)
National and Local Rail Services/Bus Service:
For up to date travel information call 020 7222 1234 (24 hours) or visit www.tfl.gov.uk
O2 Shepherd's Bush Empire was hailed 'Best Venue' for the fifth time at the Music Week Awards 2005 and was shortlisted in 2008 and 2009. The O2 Empire has been a live entertainment venue for over 100 years and is a favourite within the industry, often chosen by artists for its extraordinary level of intimacy and historic importance on the touring circuit. With a capacity of 2,000, performers can get up close and personal with their most dedicated fans. Architecturally the venue is stunning, still retaining its original design with the grandeur of its early years.
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Email : firstname.lastname@example.org
Phone : If you need to contact us by phone, please call 0115 807 7900 (+44 115 807 7900 from outside the UK).
Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF
Gigantic3-5 High PavementNottinghamNG1 1HF
© 2019 Gigantic Tickets Limited. All rights reserved.