Before you contact us please be sure to check our frequently asked questions as our most common questions are answered there already, such as:
View your order, change your address & resend your order confirmation
If you still need to get in touch...
inc. booking fee
& venue restoration fee
Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)
Age restrictions apply-see info
Wheelchair users have full access to all areas of the Guildhall. Toilets are available in the Basement Level, accessible by lifts. If you are attending a concert and need to remain in your wheelchair during the performance.A loop system is available for customers with a T-Switch on their hearing aid. The programme of forthcoming attractions is available in Braille from the Central Library. Please telephone (023) 9281 9311. Guide dogs and hearing dogs are welcome.
14s & under must be accompanied by an adult 18+ Directions: By CarThe M275, from the A3(M), M27 and A27, brings you into the city centre . From the end of the M275, follow signs for Isle of Wight Ferries and Southsea. Picking up signs for the Guildhall, turn left after Victoria Swimming Pool (on your left) and continue to follow the signs for the Guildhall which will direct you to the nearest multi-storey car park. Rail:Portsmouth and Southsea train station is a two minute walk from the Guildhall with a direct service to London Waterloo. Bus:Buses into Portsmouth stop at Commercial Road, a three minute walk from the Guildhall.
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Email : firstname.lastname@example.org
Phone : If you need to contact us by phone, please call 0115 807 7900 (+44 115 807 7900 from outside the UK).
Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF
Gigantic3-5 High PavementNottinghamNG1 1HF
© 2019 Gigantic Tickets Limited. All rights reserved.