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Please read the following terms & conditions relevant to this event before you purchase tickets:
Tickets for the Live at Leeds Festival all day event on Saturday 2nd May 2020 must be exchanged for a festival wristband. There will be no admittance to venues without a wristband.
Tickets are to be exchanged for a wristband at wristband exchange at Leeds College of Music on Saturday 2nd May 2020 (for address and opening hours please see LAL Website).
The ticket holder must be present at the wristband exchange point. Under no circumstances can you collect wristbands on behalf of other ticket holders, the wristband must be fitted by Live At Leeds staff only.
Please arrive at the wristband exchange allowing plenty of time to collect a wristband before performances begin.
Please note that some acts will be very popular, so we would advise you arrive at venues in good time to avoid disappointment.
Wristbands allow entry to each of the participating venues, individual venue capacities permit. If the venue is already full you will not be allowed to enter.
The advertised line-up is subject to change. No refunds will be issued unless the entire event is cancelled.
Tickets cannot be transferred, exchanged, refunded or returned unless the event is cancelled.
No duplicate tickets will be issued for lost tickets.
In order to facilitate the security, safety and comfort of all guests, all venues reserve the right to refuse admission.
Admission is at the ticket holder’s risk. The promoter and the individual venues shall not be held liable for any loss, injury or damage sustained within their premises.
The event age restriction is 14+. Management reserve the right to check ID.
Please note that there will be filming and photography taking place at this event and by purchasing a ticket you are giving consent for the use of this footage.
Please keep checking www.liveatleeds.com for event updates
Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)
Over 18s only
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
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Phone : If you need to contact us by phone, please call 0115 807 7900 (+44 115 807 7900 from outside the UK).
Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF
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