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We currently have no availability for this show, however sometimes more tickets are made available at a later date.
Please provide us with an email address and we can alert you if tickets become available for this show or artist at a later date:
We currently have no availability for this show, however sometimes more tickets are made available at a later date.
Please provide us with an email address and we can alert you if tickets become available for this show or artist at a later date.
Please read the following terms & conditions relevant to this event before you purchase tickets:
Dear Live at Chelsea customer,
There is only a week until the commencement of the fourth concert series hosted at the Royal Hospital – Live at Chelsea 2018. To help grow the excitement we thought we would send you some information that we recommend you read before you set out so that you can get organised and have the best time possible, whilst also keeping yourself and your belongings safe.
It is common for tickets to arrive up to and within two weeks of an event taking place. If you do not receive your ticket within five days of the event, we would suggest contacting your ticket agent directly. The ticket agent you used should be stated on your confirmation email, or as the company on the transaction on your bank or card statement.
You can find the contact details for our official ticketing partners on the Live at Chelsea website here: http://liveatchelsea.com/information/
A copy of the Terms and Conditions is at the bottom of this letter – please read through these carefully.
Please enter via Chelsea Gate or Barrack Gate, whichever is more convenient for you. London Gate will not be in general use.
The box office is located inside Barrack Gate on Ranelagh Gardens. The box office will open on each event day from 5pm to approximately 9pm.
The site map for Live at Chelsea can be viewed here: http://liveatchelsea.com/site-map/
For all travel information, please see the ‘Getting Here’ page on the Live at Chelsea website: http://liveatchelsea.com/getting-here/
The following is for general information; however we strongly recommend that you check resources such as the Transport for London website to get information on any disruptions.
London Underground Sloane Square Underground Station (District and Circle Lines) There are two entrances in use for the concert series. These are Chelsea Gate and Barrack Gate.
For Chelsea Gate – Turn left out of the station, down Holbein Place. After approximately 300m turn right on to Royal Hospital Road, then walk straight for approx. 500m till you reach Chelsea Gate.
For Barrack Gate – Turn left out of the station, down Holbein Place. After approximately 300m turn right on to Royal Hospital Road, take the next left down Chelsea Bridge Road after approx. 150m you will arrive at Barrack Gate.
Pimlico Underground station (Victoria line) All guests – When leaving the stations main exit, head straight down Lupus Street. After approximately 500m turn right down Sutherland Street and follow this road round, sticking to the pavement on the left hand side of the road. You will then reach the Chelsea Bridge Road/Royal Hospital Road junction after roughly 1km. For Barrack Gate, turn left at this junction, after crossing the road, and you will see the Barrack Gate entrance. For Chelsea Gate, continue straight down Royal Hospital Road and you will see the Chelsea Gate entrance after 400m.
National Rail The Closest National Rail station is London Victoria. Please see http://www.nationalrail.co.uk for details.
From here you can catch a bus to the venue – For Barrack Gate, get the 211 (to Hammersmith) from Victoria Station – getting off at Royal Hospital Road. From here you can walk straight down Chelsea Bridge Road and the entrance for Barrack Gate will be on the right hand side.
For Chelsea Gate, get the 170 (to Roehampton) from Victoria Station – getting off at the National Army Museum. From here you will see the entrance to Chelsea Gate.
Bus Bus routes 170, 137, 360, and 452 all stop within close vicinity of the Royal Hospital.
(Please note – if you are coming from outside of London – London Buses no longer take cash, so please make sure you have either an Oyster card or a contactless credit/debit card, as these work in the same way as an Oyster card)
Road We strongly recommend that you do not drive as there will be no parking onsite, and we cannot guarantee that you will be able to park in the surrounding areas.
Royal Hospital Chelsea London SW3 4SR
Please note there is no disabled parking at the hospital; please check with the local council for information on local parking here:
Bicycle There is no specific bike parking at the venue but the venue is accessible cycle routes on nearby roads.
Taxi If you plan on getting a taxi, you will have to state a different address dependant on which Entry Point ticket you have.
For Barrack Gate, please give the taxi driver the follow address –
Barrack Gate, Chelsea Bridge Road, SW3
For Chelsea Gate, please give the taxi driver the following address – Chelsea Gate, Royal Hospital Road, SW3 4NL
Air The Royal Hospital, Chelsea is in close proximity to all of the main London airports: London City (11 miles), Heathrow (16 miles), Luton (34 miles), Gatwick (39 miles) and Stansted (41 miles). Trains run from all of these airports to London where you can pick up a train or tube to Sloane Square Underground station, Pimlico Underground station or Victoria station.
The concert arena at the Royal Hospital Chelsea has a good level of accessibility. The paths and roads at the entrances are well surfaced and there are ramps between levels. For the fully seated shows, spaces at the rear of the flat seating blocks will be reserved as wheelchair positions. For standing shows, a wheelchair user platform will be available for wheelchair users only. Seating and standing tickets will be available for ambulant disabled customers.
Wheelchair accessible toilets will be available. Accessible toilets are located on the South Terrace and by Chelsea Gate.
Unfortunately we are not able to provide parking within the Royal Hospital site so existing disabled bays in the area should be used if required. Please check with the local council for information on local parking. Link: https://www.rbkc.gov.uk/parking-transport-and-streets/parking/disabled-parking/blue-badge-scheme
People qualifying for accessibility tickets are entitled to receive an additional personal assistants ticket when purchasing their own.
Please note that on the seated shows, wheelchairs will be accommodated by removing seats. Please ensure that you specify during your booking whether you require space for a wheelchair so that we can prepare the area prior to your arrival.
Will my personal assistant be sat with me?
Yes, when purchasing seated tickets your tickets you and your personal assistant would have been allocated two seats together.
Do both the disabled customer and their personal assistant receive a ticket?
Yes. For the Kaiser Chiefs concert, you will receive two tickets – one of which will be marked as a personal assistant ticket.
For Wheelchair Access tickets for James Blunt, Jeff Beck, and A Musical Celebration - Andrew Lloyd Webber concerts, you will receive one ticket - the ticket issued to you will permit entry for yourself and your complimentary personal assistant. For Disabled Access bookings you will receive these as two separate tickets.
If you have not received your tickets within five days of the concert, please contact Gigantic (your ticket seller).
I am disabled – which entrance should I enter by? Please enter via Chelsea Gate or Barrack Gate, whichever is more convenient for you.
Children who are aged 1 to 16 years old need to be accompanied by an adult.
For standing shows, only attendees over the age of 14 will be permitted into this standing area. Attendees under the age of 14 must hold a seated ticket.
A “challenge 25” policy will be operated at all the bars, shops and structures where alcohol can be obtained, so if bar staff deem to think that you look under 25 you will be asked to present your acceptable form of ID at the bar.
Acceptable forms of ID are Passports, Driving licence or the government’s proof of age scheme card: www.pass-scheme.org.uk
Things you can’t bring:
Is there anywhere to leave luggage?
We would appreciate it if you did not bring any additional bags other than what you will need for the evening. We do not have an area to leave luggage at the event. Many London National Rail stations have Left Luggage facilities; you can find out more here: http://www.left-baggage.co.uk/
Are there ATMs inside the event?
Yes, there will be a number of ATMs on site. The queues can sometimes be quite long so it is recommended that you get cash before arriving at the Hospital.
Can card payments be taken inside the event?
The bars and some food vendors will be accepting card payments via chip & pin and contactless.
Is there food and drink inside the event?
There will be hot and cold food and nice treats available along with fully stocked bars on the South Terrace.
Can I take food and drink into the event?
Customers are not permitted to bring their own food and drink into the Royal Hospital Chelsea.
Can I sit wherever I want? If you hold a seated ticket, then you will have an allocated seat. Your seat number as well as block and row which this seat is located in will be stated on your ticket. If you have a standing ticket, then you will only be permitted to stand within the standing area. You will not be able to use the seated area.
Thursday 14th June – Kaiser Chiefs Gates open 5.30pm – Curfew 10.30pm
Friday 15th June – Jeff Beck Gates open 5.30pm – Curfew 10.30pm
Saturday 16th June – James Blunt Gates open 5.30pm – Curfew 10.30pm
Sunday 17th June – Andrew Lloyd Webber Gates open 5.30pm / Concert Arena 6.30pm – Curfew 10.30pm
The gates times allow for attendees to spend some time within the grounds before the concert begins. Bars and a variety of food concessions will open/available from 5.30pm.
Please note – if you arrive after the main act has begun you may be asked to wait until the end of the song before you can go to your seat.
Is there any first aid available in the event?
Yes. This is located on the South Terrace. Please speak to a steward if you need any assistance.
Can I bring my camera to the event?
You can bring any camera to the Live at Chelsea concerts for your personal use, except for those with a detachable lens (such as SLR or DSLR cameras).
Can I stand at the event?
For both the standing and fully seated concerts, people are likely to choose to stand and dance within the seated area, particularly during upbeat numbers. Stewards will use their discretion with regards to asking patrons to sit or move to the side of the seating areas. If a significant number of people choose to stand then they will not intervene. If you are asked to move out of the seats in order to dance, please kindly do comply with the request.
What should I wear?
This is an outdoor concert arena. Please dress comfortably and bring warm clothes for the evening. Please be prepared for inclement weather and check the forecast in advance. Please note that whilst the arena is fully seated, there are grassed areas that you will need to cross so we recommend comfortable footwear.
Live at Chelsea 2018 Terms & Conditions
General information 1. Warning – Strobe lighting may be used during the concert.
Conditions for sale 1. These Conditions contain important information, please read them carefully. Possession of this ticket shall constitute acceptance of the following conditions;
Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Email : email@example.com
Phone : If you need to contact us by phone, please call 0115 807 7900 (+44 115 807 7900 from outside the UK).
Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF
Gigantic3-5 High PavementNottinghamNG1 1HF
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