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Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)
More infoHow to book: E:access@barbican.org.uk T:020 7382 7389/7083Discounts available Inductions loops. Guide Dogs welcome Can also loan wheelchairs. Adapted unisex toilets on stalls level. All floors served by lifts, Hall seating is over 3 levels. The rear of the Stalls and the rear of the circle are the most accessible. Hand rails on one side of steps. A more suitable accessible entrance available.
The Barbican is clearly sign-posted and has four car parks. Two are off Beech Street (westbound access only) and two are off Silk Street near the main entrance. Please allow plenty of time for your journey. All car parks have a height restriction of 6'1\". If the Barbican car parks are full, alternative parking is available in Aldersgate Street.
Other info:
A free cloakroom service is available immediately prior to performances.
The main cloakroom on the Stalls floor is open from 5:15pm until 30 minutes after the event on performance days. Opening hours can vary depending on our event programme.
Alternative cloakroom facilities are also available at the art gallery on level 3 during exhibition hours.
For your comfort and safety all large bags and packages are required to be deposited in our cloakrooms before taking your seat.
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
You may also want to take a peek at our Privacy Policy too so you know you really are in the safest of hands.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Email : customerservices@gigantic.com
Phone : If you need to contact us by phone, please call 0115 807 7900 (+44 115 807 7900 from outside the UK).
Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF
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