Please read the following terms & conditions relevant to this event before you purchase tickets:
Admission to this event is subject to the Event Partner's and the venue operator's terms and conditions; and any other entry requirements recommended or required by government on the date of the event which may include (i) demonstrating your COVID-19 status by providing proof of a negative lateral flow test, proof of full vaccination, or proof of natural immunity; and/or (ii) any other entry requirements recommended or required by government.
The Event Partner and venue reserve the right to refuse admission if you don't comply and you will not be entitled to a refund. By purchasing a ticket you confirm you agree to this, in particular all safety measures to combat the spread of COVID-19.
Tickets will not be duplicated under any circumstances.
Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)
Age restrictions apply-see info
Children under 14 must be accompanied by an adult and no under 14s are to go on the floor for standing floor shows.
No backpacks, holdalls, suitcases will be admitted into the venue. The patron will be refused entry if they attempt to enter the venue with the prohibited item.
Patrons with accessible and medical requirements/equipment will be considered on an individual basis but encouraged to contact the venue in advance for ease of entry.
There will be no temporary storage facilities for such items within the venue and it will be left to the patron to find a safe temporary facility to hold the item. The venue will not be responsible for late admission or non-admission as a result of this policy.
All remaining bags will be searched.
Ticket Office Opening Hours - The ticket office will only open on show days one hour before doors open until approximately 15 minutes after the main act goes on stage, it will not open on non-event days.
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Email : firstname.lastname@example.org
Phone : If you need to contact us by phone, please call 0115 807 7900 (+44 115 807 7900 from outside the UK).
Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF
Gigantic3-5 High PavementNottinghamNG1 1HF
Terms & Conditions
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