inc. booking fee
& venue restoration fee
Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)
Electric Brixton Covid Policy
Electric Brixton will proudly reopen on July 23rd at full capacity.
The safety of our music fans, artists and employees will always be our top priority. Let’s all work together to ensure
lockdown rules do not come back.
The government has asked us to encourage the use of Covid Passports at Electric Brixton but it is not a legal
requirement. We will not be asking you to prove that you have been vaccinated, had Covid in the past or a proof of a
negative test. If you feel unwell, please do not attend the venue and put others at risk. We also recommend you test
on a regular basis.
While masks are no longer required, if you wish to wear a mask inside the venue you can.
We will require all masks to be removed upon entering the venue so that ID checks and any security searches can
All our employees will be wearing masks.
We will continue to temperature check everyone coming into the venue.
Everyone will be required to sanitise their hands upon entering our venue. This helps us keep things safe.
Additional sanitising stations will be located in the toilet areas or by asking any of our employees who will have
additional sanitiser behind all service areas and security points.
On top of our enhanced cleaning procedures, we have also implemented Nordic Chem a Antimicrobial spray coating
which is a monthly procedure. Nordic Chem coating is a mechanical kill that creates a very thin layer of “nano-spikes”
that penetrate the virus/bacteria that comes in contact with the coating and thus killing it.
The venue will no longer be enforcing social distancing but we understand the venue can get busy so we will be
creating additional areas (at the front of the venue) for those who smoke or need some fresh air
Our medic is on duty at all events . If you become unwell during your time with us please head to the medic room
located on the ground floor and they will assist you. We also have a substantial quantity of Lateral Flow Tests at the
venue so if the medic has any concerns with your well- being they will offer you the opportunity to take a test.
Employees of Venue
Our employees will be asked to take two lateral flow tests a week prior to starting work.
The venue is blessed with extremely affective fresh air ventilations that is circulating at all times around the whole of
Payments & Cloakroom
We strongly encourage you to use contactless/cards if you can, to limit cash transactions. We will be asking all
promoters to provide a card payment facility at the box office so that cash handling is minimal.
Our cloakrooms are also now taking card payments so again this will limit cash transactions. Please bring minimal
items so that we can space out customers items as much as possible.
We look forward to seeing you all back at Electric Brixton.
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Email : firstname.lastname@example.org
Phone : If you need to contact us by phone, please call 0115 807 7900 (+44 115 807 7900 from outside the UK).
Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF
Gigantic3-5 High PavementNottinghamNG1 1HF
Terms & Conditions
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