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Tickets - Digital tickets (Co-op Venue App)

HOW DO I DOWNLOAD THE CO-OP LIVE APP?

You can download the Co-op Live app onIOS App Storeand onGoogle Play Store. Alternatively,please click here to direct you inst...

HOW DO I ACCESS MY TICKETS?

Open the Co-op Live app. Log in with the email address that you have purchased your tickets with. Once logged in, please click “Tickets&rdqu...

HOW DO I CREATE AN ACCOUNT ON THE CO-OP LIVE APP?

To create an account: Open the Co-op Live app. Select "Sign Up" on the main screen. Enter the email address you used to purchase the tickets, cre...

I FORGOT MY PASSWORD. HOW CAN I RESET IT?

To reset your password: Tap "Forgot Password" on the login screen. Enter your email address. Check your email for a password reset link and follo...

WHEN WILL I RECEIVE MY TICKETS?

Ticketholders will receive a confirmation e-mail shortly after purchase from their point of purchase. Ticket will then be activated in the Co-op Live...

MY BARCODE DOES NOT DISPLAY IN MY TICKET IN THE CO-OP LIVE APP

If you can see your booking, but the barcode is not yet displayed, the tickets have not been released yet. This will be intentional. If it’s les...

I CAN'T SEE MY TICKETS IN THE APP

Your tickets will likely to appear in the app no later than 5 days before the event date, so don’t worry if you can’t see them just yet. I...

CAN I USE A SCREENSHOT OF MY TICKET TO ENTER THE VENUE?

No. Your mobile ticket includes leading technology with fraud protection, so you won't be able to use screenshots or printouts. We use SafeTix&t...

PROBLEMS LOGGING IN - I CAN'T SEE THE LOG IN PAGE ON THE APP

If you can't see the fields to log in on the app, then it may be because you have increased the size of your font on your mobile phone. Please follow...

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