Before you contact us please be sure to check our frequently asked questions as our most common questions are answered there already, such as:
View your order, change your address & resend your order confirmation
If you still need to get in touch...
Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)
Age restrictions apply-see info
The venue is accessible to disabled patrons. Please contact the venue on 02920 224 488 for further information or email email@example.com
No under 14's in the standing area, under 14's must be accompanied by an adult and purchase a seated ticket.
Directions:From M4 Westbound Approach Cardiff on M4, leave at junction 29 - Cardiff East & South. Continue on A48(M) until exit sign Cardiff & docks A4232 - take this exit and stay in dedicated left lane. Follow signs to City centre A4161. At next roundabout, turn right to City Centre under flyover along Newport Road for 2 miles. Under Railway Bridge, turn left past Queen St Railway Station on left to next set of traffic lights.
For rear access turn left to Security lodge, 100 yrds on right. For front access cross over lights - and take second turning on left into Mary Ann Street - CIA on left - Jurys Hotel on right. Alternative route from M4 (either East or Westbound)Leave M4 at junction 33 - take A4232 - signs to Barry Island and Cardiff Docks. Carry on road for approximately 10 miles through tunnel and turn left at next roundabout. Bear right at next roundabout along dual carriageway to traffic lights. Turn left at traffic lights - keep in the right hand lane, go under Railway Bridge and turn right at next set of traffic lights - CIA on right in Mary Ann Street.
There is a toll charge of £4.90 for cars travelling westbound on the M4 at the Severn Bridge. Higher charges apply for vehicles, NB Payment can only be made in cash.
Available at NCP multi-storey car parks around venue. Trains:
Nearest rail: Cardiff Station, Cardiff Queen Street (5mins)
No cameras, video cameras or audio recording devices. No food, bottles, cans or alcohol can be brought into venue.
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Email : firstname.lastname@example.org
Phone : If you need to contact us by phone, please call 0115 807 7900 (+44 115 807 7900 from outside the UK).
Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF
Enter your details here if you would like us to send you a reminder shortly before these HAIM tickets go on sale, we can send you an email or text message (or both)
Gigantic3-5 High PavementNottinghamNG1 1HF
© 2020 Gigantic Tickets Limited. All rights reserved.