inc. booking fee
Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)
Please use the dedicated phone line for disabled patrons when booking tickets (0121 780 4949) and discuss your needs with the staff. It is very helpful to know if you would prefer to transfer from your wheelchair to a seat or whether you will be remaining in your wheelchair for the performance. If you need to borrow a wheelchair to transfer from the main entrance to your seat, please ask a member of staff when you arrive.
Symphony Hall is located in the International Convention Centre (ICC) on Broad Street. On entering the Convention Centre from Centenary Square, Symphony Hall foyers are to your left. Parking-The main Pay & Display car park underneath the National Indoor Arena (NIA) is about a 10 minute walk from Symphony Hall. Additional spaces are available in the local Brindley Drive, Brindleyplace and Cambridge Street car parks
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Contact us: Click here to find your order and contact us
Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF
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