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Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)
More infoAge Restrictions:
Generally gigs are all ages however anyone under 14 years of age must be accompanied by an adult over 18. Minimum Age Restriction: 8
All clubs are strictly over 18s (Photographic ID may be required).
There may be some shows that are an exception to this so please check at the time of booking as refunds will not be available.
The venue will ID for alcohol in line with the Prove It 25 scheme.
Travel:
For travel and parking information, visit the University of Leicester website
Box Office Collections:
All tickets booked in advance for collection may be picked up on the evening of the event after the doors open. You must bring with you the original card used to purchase the tickets and the confirmation code given as proof of purchase.
Disabled Bookings:
Disabled customers should buy one standard ticket which will allow themselves & a carer into the venue. Please notify boxoffice@o2academyleicester.co.uk when tickets have been booked so provisions can be made. The disabled access area is on the balcony level in O2 Academy Leicester and access into the venue is on street level for all rooms.
About
Academy Music Group (AMG), concluded negotiations with the University of Leicester's Students' Union to launch O2 Academy Leicester on campus in September 2010.
The Students' Union, housed in the Percy Gee building, is the heart of the University of Leicester and currently undergoing a '15m development. The introduction of the 1,450 capacity live music and club venue is an integral feature of this programme, with first-class facilities to cater for the biggest live acts on the touring circuit.
With a vibrant local scene, there will be two additional production-complete venues on site, O2 Academy2 Leicester (500 capacity) and O2 Academy3 Leicester for 250 patrons, all of which will operate independently, as well as simultaneously.
The investment forms part of the university's £1 billion development framework plan and Leicester has nearly 23,000 students, ranking among the top in the country for student satisfaction and Students' Union services.
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
You may also want to take a peek at our Privacy Policy too so you know you really are in the safest of hands.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Email : customerservices@gigantic.com
Phone : If you need to contact us by phone, please call 0115 807 7900 (+44 115 807 7900 from outside the UK).
Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF
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