Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)
More infoThe City Hall has 6 seating areas available for every show for wheelchair users. It is necessary for wheelchair seating to be booked in advance, via the box office. Tel- 0191 2612606
The City Hall stage is high, at 1.63m (5ft 4 ins) and the first row is 92cm (3ft) away from the stage
Find it-By car: Accessible (disabled) parking There are two carparks located five minutes away from City Hall. Accessible parking bays are available within John Dobson Street NCP carpark. There are also reserved parking spaces for blue badge holders on Northumberland Road.
By bus: Numerous buses stop at or near the City Hall from John Dobson Street and Sandyford Road. The Haymarket bus station is within five minutes of the City Hall.
By metro: The Haymarket metro station is situated within a five minute walk from the City Hall. Exit the station right onto Northumberland Street. Continue ahead turning left onto Northumberland Road, continue straight ahead at the junction with John Dobson Street, the City Hall is on the left.
By taxi: There is a taxi rank situated on Northumberland Road. Exiting right out of the building onto Northumberland Road and the taxi rank is situated on the left hand side of Northumberland Road beyond John Dobson Street.
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
You may also want to take a peek at our Privacy Policy too so you know you really are in the safest of hands.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Email : customerservices@gigantic.com
Phone : If you need to contact us by phone, please call 0115 807 7900 (+44 115 807 7900 from outside the UK).
Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF
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