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Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)
A viewing platform is available. Places on the viewing platform cannot be reserved or guaranteed.
The disabled car parking is limited to badge holders only. It is 150 metres
away from the entrance to the arena along a compacted gravel path.
Disabled toilets are available at the visitor centre and also inside the arena.
Registered assistance dogs are permitted, but the live sound may disturb the animal. No other dogs are allowed on site.
Lasers and strobe lighting may be used as part of the performance. See our access policy or contact box office on 03000 680400.
Concert car parks open at 4pm. The arena opens at 6pm, with live music starting at about 7.30pm and finishing about 10.30pm. These times are approximate; the latest updates on running times will be posted here approximately 2 weeks before the concert.
Site opening times
Access to Delamere Forest is available from 8am daily, parking charges apply. On concert days vehicluar access to the main car park at the Forest Centre will be available up to midday. Our stewards will be asking visitors to vacate the main car park by 3pm to allow for preparations for the evening. Car parking at Whitefield car park will be available as usual and should be used by Go Ape customers. Concert parking is available from 4pm and is included in the ticket price. If you are planning to arrive earlier in the day standard admission charges apply and you will need to park in Whitefield car park and then move the vehicle to the concerts parking area after 4pm.
This is an outdoor venue. Seating is not provided or reserved. You are welcome to bring folding picnic chairs or rugs. If a standing area has been designated directly in front of the stage, seating brought into the venue will not be allowed in this area.
Food & drink
A full licensed bar and a variety of hot food outlets are available. Please note bar and food outlets do not accept card payments.
You are welcome to bring picnics, but please check the terms and conditions carefully as some items are not permitted in the arena.
What to wear
We advise that you wear suitable clothing and footwear for an outdoor event. Unfortunately, we cannot permit umbrellas to be taken into the arena.
The nearest cash point is in Sandiway, 15 minutes drive away.
The nearest public pay phone is at the end of the drive, a 15 minute walk away. Mobile phone networks have coverage at this venue.
No camping will be allowed on site or in the car parks.
The nearest campsites are:
Delamere Forest Touring Park site. Tel: 01606 889231
Fishpool Farm Caravan Park. Tel: 01606 883970
Full details of local accommodation can be found at www.visitchester.com
How to get there
Directions to Delamere Forest
From the B5152 south of Frodsham. Postcode: CW8 2HZ
Sufficient car parking for visitors is provided on site. Vehicles should not be left overnight in the car parks. Please consider the environment and car share where possible
The nearest train station is Delamere (Manchester to Chester line),
15 minutes walk from the arena.
Please book your taxi, including the return trip, in advance.
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Email : email@example.com
Phone : If you need to contact us by phone, please call 0115 807 7900 (+44 115 807 7900 from outside the UK).
Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF
Gigantic3-5 High PavementNottinghamNG1 1HF
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