Before you contact us please be sure to check our frequently asked questions as our most common questions are answered there already, such as:
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Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)
Age restrictions apply-see info
ACCESSIBILITYThe Borderline welcome Deaf and ambulatory disabled customers and will do all that we can to ensure that access requirements are met.Unfortunately, there is no wheelchair access available to the premises.Access Information for Deaf and ambulatory disabled customers.This information below is also available in large print, and can be posted or emailed. Please request it at firstname.lastname@example.org, or call 020 7734 5547. The line opens at 11:00 and closes at 17:00 and operates Monday to Friday. (Please do not call outside these hours as you will be asked to call back). Please note that no other query can be dealt with on this number.Alternatively, information is also available at the Venue, when the Box Office opens (On performance days from 5:00pm until 9:00pm / Non-performance days: Closed)REGISTERING TO USE THE FACILITIESWe ask that anyone with mobile accessibility requirements to emails us at email@example.com or call 020 7734 5547. The line opens at 11:00 and closes at 17:00
Shows are 14+ and under 16s must be accompanied by an adult of over 18. You may be asked to provide proof of age regardless of advance ticket purchase. PASS scheme cards, drivers licence and passport are all valid forms of proof of age. All club nights are 18+. Capacity; 275 peopleTypical doors are at 7pm, curfew is usually 10:30pm, please check listings to see if they are earlier or later. We are at Orange Yard, Off Manette Street, just off Charing Cross Road, just south of Tottenham Court Road tube station. Parking is extremely limited in the local area with mainly underground parking and metered bays available.
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Email : firstname.lastname@example.org
Phone : If you need to contact us by phone, please call 0115 807 7900 (+44 115 807 7900 from outside the UK).
Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF
Gigantic3-5 High PavementNottinghamNG1 1HF
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