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Please read the following terms & conditions relevant to this event before you purchase tickets:
By purchasing a ticket you agree to the following Terms & Conditions
Terms & Conditions
Please note that:
Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)
More infoAge restrictions apply-see info
Disabled facilities: The concert takes place on a grass lawn with access from the disabled car parkbeing a tarmac road. Carers will receive a 50% discount on the price of their ticket. There is nodisabled viewing platform. Special arrangements for car parking is made for blue badge holders,please have your badge on visible display within your vehicle and please follow the directionalsignage on the evening.
Children under 16 years must be accompanied by a responsible adult.
Children under 4 are free.
Directions: 15 miles northeast of York, just off the A64, please follow the brown and white tourism signs/concert signage.
Parking: Free car parking is available on site please follow the concert directional signage.
Picnics: This concert is picnic style, so please bring your own food, drink, chairs and rugs. There will be a selection of hot and cold food and drinks available onsite as well as a fully licensed bar. You can also pre-order your picnic hampers by telephoning 01423 563563.
Gazebos: No gazebos are permitted, expect those pre-booked in advance. A limited number of exclusive gazebo hospitality packages are available, please telephone 01423 563563 for further details.
Essential concert information:
Car parks open at 4pm
Gates open at 5pm
Concert from 6pm
Concert finish 10.00pm
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
You may also want to take a peek at our Privacy Policy too so you know you really are in the safest of hands.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Email : customerservices@gigantic.com
Phone : If you need to contact us by phone, please call 0115 807 7900 (+44 115 807 7900 from outside the UK).
Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF
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